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Skills

  • Hardware evaluation
  • Process improvement
  • Document scanning
  • Report writing
  • User interface understanding
  • Inspection reviews
  • Meal planning and preparation
  • Communications
  • Risk management processes and analysis
  • Staff development

Work Experiences

  • Provided emergency aid to hikers who were suffering from heat exhaustion and called for paramedics to transport them to the hospital.
  • Established
  • Oversaw quality control procedures to ensure that healthy menu options were prepared and delivered.
  • Solved program issues, improved operations, and provided excellent customer service.
  • Got better.
  • Assessed individual nutritional risk and status by interviewing patients, launched and optimized.
  • Quickly identified problems and alerted Diet Aide to any potential project delays.
  • Used Power BI to accurately enter data into a batch ticketing system.
  • Guided
  • Created and maintained comprehensive and up-to-date nutritional information, as well as initiative and process data.

Summaries

  • Highly effective in risk assessment, evaluating personnel performance, and putting in place top-notch strategies.
  • Pragmatic
  • a resourceful customer service specialist looking to apply her skills in an A/P or A/R role with a forward-thinking company.
  • Valuable and hardworking employee with a track record of converting cold calls into profitable sales relationships.
  • Deadline-driven
  • Articulate
  • Dedicated to coordinated in order to improve dietary habits and long-term health for people of all ages.
  • Fluent in both English and Spanish.
  • Multi-tasking, self-motivated leader with experience expanding network connections, persuading customers to buy products, implementing pricing models, inventory control and projections, territory development, and uncovering customer needs to deliver solutions.
  • Dependable

Accomplishments

  • Conducted daily checks of patient meal trays to ensure dietary compliance, improving meal accuracy by 46%.
  • Assessed and documented food quality by taste-testing meals before service, leading to consistent positive feedback on dining experience from patients during 2024.
  • Successfully facilitated communication between 18 dietary staff and patients to ensure effective address of special dietary concerns, increasing patient satisfaction scores by 82%.
  • Developed personalized meal plans compliant with medical requirements such as diabetic, low-sodium, and heart-healthy diets, resulting in improved patient nutritional outcomes.
  • Utilized communication skills to translate complex dietary information into clear instructions for kitchen staff, reducing miscommunication errors by 46%.
  • Increased the accuracy of meal delivery by verifying patient allergies and dietary restrictions via close collaboration with nursing staff.
  • Effectively managed the preparation and distribution of 2 meals per shift while maintaining compliance with patient dietary restrictions.
  • Spearheaded a project that updated kitchen protocols to ensure timely meal deliveries, improving patient satisfaction ratings by 64%.
  • Initiated a patient feedback system to tailor meal plans to specific dietary needs, contributing to better patient adherence to recommended diets.
  • Implemented best practices for meal portioning and plating, leading to improved consistency and reduced waste across meal services.

Affiliations

  • School Nutrition Association (SNA) Membership
  • Certified Nutrition Support Clinician (CNSC) 2018 Credential
  • Basic Life Support (BLS) Certification for Healthcare Providers
  • Society for Nutrition Education and Behavior (SNEB)
  • Member, International Council for Dietetics Associations (ICDA)
  • National Association of Therapeutic Dietitians
  • International Affiliate of the Academy of Nutrition and Dietetics
  • Member, American College of Healthcare Executives (ACHE)
  • Association for Computing Machinery
  • Society of Women Engineers

Certifications

  • Certified Professional in Healthcare Quality (CPHQ) by the National Association for Healthcare Quality
  • Certified Alzheimer’s Caregiver™ (CAC) by the National Certification Board for Alzheimer Care (NCBAC)
  • ServSafe
  • Certified Clinical Nutritionist (CCN) by the Clinical Nutrition Certification Board (CNCB)
  • CompTIA A+ Technician
  • Certified Public Accountant (CPA)
  • CompTIA Security+
  • Project Management Professional (PMP)
  • Google Certified Professional Cloud Architect
  • Food Allergy and Gluten-Free Certification by MenuTrinfo

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