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Skills

  • Cost reduction strategies
  • Problem resolution
  • Faculty hiring and recruitment strategies
  • Academic program ranking improvements
  • Cross-departmental collaboration
  • Performance evaluation
  • First Aid/CPR
  • MS Office
  • Higher education law and policy
  • Implementing new pedagogical trends and technologies

Work Experiences

  • Attended by over 7 industry professionals.
  • Achieved 71% faster processing times.
  • Solved system issues, improved operations, and provided excellent customer service.
  • Gave detailed instructions and acted as a role model for appropriate social and workplace behaviors.
  • Attended by academics.
  • Attended by over 8 faculty members.
  • Analyzed and revamped student advising processes, reducing student wait times and increasing satisfaction by 42%.
  • Chaired the committee responsible for revising the faculty evaluation process, leading to a more standardized and fair assessment system.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Aligned all courses with modern industry standards.

Summaries

  • Achieved ITIL within three years, elevating the sales to new heights in both performance and recognition aligning with institutional goals.
  • Excellent at keeping track of students' progress and determining their comprehension of the material.
  • Achieved 53% growth in enrollment for HubSpot in 2023.
  • Ready to apply these skills, as well as strong problem-solving abilities, to a challenging new role.
  • Interim Associate Dean with 2 years of successful team leadership and stakeholder engagement experience.
  • Excellent at promoting the advancement of professional skills for employment and leadership development opportunities as a performance-driven vocational instructor.
  • Achieved certification within the past year.
  • Achieved a 72% boost in overall student satisfaction.
  • Accomplished this in 2015.
  • Costs were consistently reduced while profits were increased.

Accomplishments

  • Collaborated with tenure-track faculty to design comprehensive professional development pathways, resulting in a 28% increase in faculty retention.
  • Designed and launched a series of faculty research workshops that contributed to a 69% increase in research grant applications.
  • Developed course scheduling system optimization that improved course-fill rate by 50%, reducing scheduling conflicts for students.
  • Authored academic partnership agreement with Harbor & Co., enabling student exchange programs and research collaboration.
  • Collaborated with team of 9 in the development of procedure.
  • Increased alumni contributions by $7 through targeted engagement events and personalized donor outreach strategies.
  • Developed a comprehensive faculty onboarding program that reduced onboarding time by 75% and increased faculty satisfaction rates.
  • Resolved faculty-student disputes, resulting in 62% reduction in formal complaints submitted to the administration.
  • Optimized academic department workload distribution, reducing faculty workload disparity and increasing department-wide efficiency by 83%.
  • Increased faculty research output by 73%, through targeted professional development workshops and faculty resource allocation.

Affiliations

  • American Conference of Academic Deans (ACAD)
  • National Association of Student Personnel Administrators (NASPA)
  • Freemason
  • American Council on Education (ACE) Fellow Program
  • Council of Graduate Schools (CGS)
  • American Council on Education Leadership Academy for Department Chairs
  • National Association of Social Workers
  • Institute for Higher Education Policy (IHEP)
  • Association for the Assessment of Learning in Higher Education (AALHE)
  • American Association of University Administrators (AAUA)

Certifications

  • Doctor of Education (Ed.D.) in Educational Leadership
  • Strategy and Innovation for Higher Education Leaders, standard
  • Certified International Exchange Administrator, NAFSA: Association of International Educators
  • Certified Academic Learning Coach, Academic Coaching Programs Association
  • Strategic Enrollment Management Executive Certification, AACRAO (American Association of Collegiate Registrars and Admissions Officers)
  • Certified University Accreditation Specialist, Middle States Commission on Higher Education (MSCHE)
  • Leadership in Higher Education Certification Northwind
  • CompTIA Network+
  • Microsoft Certified Systems Engineer (MCSE)
  • SHRM Senior Certified Professional (SHRM-SCP)

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