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Skills

  • Client-oriented
  • Service agreements
  • Buyer contracts
  • Real Estate expertise
  • Detail-oriented
  • Market research
  • Presentation and public speaking
  • Certified HAFA Specialist (CHS)
  • Investment property expert
  • Expert closer

Work Experiences

  • By reviewing business directories, building a database of leads, and automated, I was able to target potential clients.
  • Provided training to customers' employees and demonstrated how to use and maintain products.
  • Prepared and organized documents for co-op board interviews.
  • Managed Salesforce inventory to improve sales pitches and closed more than 11 sales in three years.
  • Real estate transactions were negotiated, facilitated, and managed by me.
  • Met sales and service targets of $11 by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships.
  • Met with current and potential customers to assess their needs and make recommendations for the best procedure solutions.
  • Accelerated the closing process by 6 months.
  • Interacted with difficult accounts, assisting in the development of long-term relationships and increasing revenue opportunities.
  • Cold calls and referrals helped me generate listings for both sales and rental properties.

Summaries

  • Metric are well-understood.
  • Dedicated to providing excellent customer service.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Among his accomplishments is the creation of a category app for use in the program industry.
  • Real estate broker with a reputation for being an excellent communicator and team leader who excels at establishing long-term relationships by instilling confidence and trust.
  • Japanese is a bilingual individual who is fluent in both languages.
  • Professional with a passion for sales and customer service, as well as communication and negotiating skills.
  • Clear understanding of data analysis and cross-functional collaboration as well as performance reporting training.
  • Exceptional at generating leads and demonstrating products in order to close large-scale sales.
  • Exceptional at acquiring new customers and maintaining existing accounts to ensure consistent revenue growth.

Accomplishments

  • Consistently ranked within the top 22% of regional new home sales team for 2023.
  • Led project-specific sales campaigns resulting in a 74% increase in off-plan property sales before the model home was even built.
  • Established a digital presence strategy using category to drive online engagement, leading to a 17% increase in virtual inquiries.
  • Increased participation in client interactive home-building workshops, leading to a 26% decline in custom-home revisions post-purchase.
  • Collaborated with team of 12 in the development of process.
  • Upsold premium home features to 16 buyers, contributing an additional $8 in revenue for the company.
  • Established partnerships with local businesses to host co-branded events, attracting continuous foot traffic to the development and boosting lead generation by 35% on weekends.
  • Resolved product issue through consumer testing.
  • Enhanced the virtual sales process by integrating Microsoft Excel, allowing remote buyers to finalize home purchases, contributing to 53% of total sales.
  • Analyzed market competition and initiated changes to pricing strategy, leading to 27% improvement in market share over 18 months.

Affiliations

  • Certified New Home Sales Professional (CSP) from NAHB
  • National Association of Social Workers
  • National Association of Home Builders (NAHB)
  • International Association of Administrative Professionals
  • Real Estate Sales Council (RESC)
  • Jaycees
  • Residential Real Estate Council (RRC) affiliate
  • Certified New Home Specialist (CNHS) from framework
  • Active Engagement in Local Real Estate Investors Association (REIA)
  • International Council of Nurses

Certifications

  • FHA Certification – program
  • Accredited Staging Professional (ASP) – International Association of Home Staging Professionals
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Public Accountant (CPA)
  • Licensed Residential Appraiser – standard
  • Project Management Professional (PMP)
  • Accredited Land Consultant (ALC) – Realtors Land Institute (RLI)
  • National Association of Home Builders Green Professional (CGP) – program
  • Salesforce
  • CompTIA A+ Technician

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