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Skills

  • Staff management
  • Inventory management
  • Budgets
  • Compliance auditing
  • Employee Engagement Boosting
  • Supervision
  • Problem resolution
  • Inventory controls
  • Cost reduction strategies
  • Food Preparation Management

Work Experiences

  • Basing models on sales forecasts.
  • Achieved a Top Performer.
  • Advised on selection of new kitchen equipment.
  • Devised and implemented effective strategies to improve restaurant performance, streamline food preparation processes, and boost efficiency in a variety of areas.
  • Achieved results within 5 weeks.
  • Implemented a metric program and effectively managed employee errors, resulting in a 14% reduction in overall waste.
  • Analyzed daily production metrics and employee performance data, driving a 33% improvement in KPIs related to on-time delivery orders.
  • Achieved results within the first 18 weeks.
  • Achieved a cost reduction of $5.
  • Analyzed employee performance data.

Summaries

  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the program business.
  • Hardworking Kitchen Supervisor dedicated to providing exceptional food to maximize guest satisfaction.
  • Boosted overall customer satisfaction.
  • Balanced production demands and employee workloads.
  • Dedicated to learning, growing, and succeeding in Transportation.
  • Achieved results within the first 15 months.
  • Achieved this for 8 consecutive months.
  • Achieved 44% accuracy rate.
  • Achieved a 51% reduction in food waste.
  • Achieved a Excellence Award for excellence by maintaining stringent cross-contamination prevention protocols in a fast-paced environment, reducing risks for customers.

Accomplishments

  • Monitored and enforced sanitation protocols among a team of 7, maintaining a clean kitchen environment and adhering to health department regulations.
  • Retained high-performing staff members by fostering a positive work environment, reducing employee turnover by 62% over the span of two years.
  • Streamlined ingredient purchasing process, reducing order processing time by 17 days and improving kitchen workflow.
  • Utilized HACCP protocols, ensuring a 20% pass rate in food safety and sanitation audits.
  • Managed high-volume food preparation that exceeded production goals by 35% for 2020 while maintaining strict quality controls.
  • Spearheaded the integration of new kitchen equipment, reducing meal prep time by 15 minutes per order.
  • Reduced food waste by 21% through the implementation of waste management techniques, resulting in significant cost savings.
  • Consistently achieved 47% customer satisfaction ratings through detailed attention to food quality and order accuracy.
  • Directed a team of 18 kitchen staff, leading to a 46% increase in productivity during peak hours.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • National Association of Social Workers
  • American Society of Safety Professionals
  • American Culinary Federation (ACF)
  • American Institute of Baking (AIB)
  • Food and Beverage Association of America
  • Association of Information Technology Professionals
  • Certified Professional – Food Safety (CP-FS)
  • Foodservice Equipment Distributors Association (FEDA)
  • Leader in Food Quality Assurance (LFQA)
  • Eastern Food Safety Conference

Certifications

  • Certified Food Defense Coordinator (FDC) Certification 2021
  • Quality Control and Assurance Certification for Food Production 2015
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Salesforce
  • Better Process Control School (BPCS) Certification 2018
  • Certified in Production and Inventory Management (CPIM) - by APICS, 2015
  • Certified Team Leader in Food Manufacturing (CTLF) 2019
  • Advanced Food Safety Certification (by Vantage) 2023
  • CompTIA A+ Technician
  • Microsoft Certified Systems Engineer (MCSE)

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