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Skills

  • Business analysis
  • Budgets
  • Patch management optimization
  • High availability (99.9% uptime) assurance
  • Automation scripting in standard
  • Problem resolution
  • Backup solutions implementation
  • Project organization
  • Infrastructure planning
  • Automated server deployment via standard

Work Experiences

  • Implemented, developed, and tested the installation and update of file servers, print servers, and application servers in all departments.
  • Conducted proactive part replacements.
  • Built and maintained a centralized logging system with Jira, enhancing error tracking and diagnostics.
  • Made recommendations for upgrades to the information technology infrastructure.
  • Achieved faster login times.
  • Championed the implementation of virtualization technology, reducing rack server needs by 12 physical machines and hardware expenditure by $10.
  • Built a centralized logging system with Jira.
  • Cut critical production server downtime by 20%.
  • Collaborated with vendors to negotiate new hardware contracts, ensuring reduced costs and better warranty terms amounting to $15 in savings.
  • Achieved 34% improvement in deployment times.

Summaries

  • Cut hardware expenditure by $217,000.
  • Committed to delivering top-tier infrastructure support.
  • Aligned IT operations with organizational goals.
  • Avoided outages.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • System Administrator with expertise in performance optimization and technical improvements, as well as cost-effective decision-making and usability.
  • Costs were consistently reduced while profits were increased.
  • Within Miscellaneous, senior Enterprise Server Administrator and outstanding performer in client relations and quality assurance.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Attuned to industry trends.

Accomplishments

  • Standardized deployment templates for new servers, reducing setup times and ensuring consistent configuration baselines across 7 devices.
  • Optimized network and server load balancing techniques, distributing traffic evenly across 8 servers for increased stability and uptime.
  • Provided continuous support for Windows and Linux servers, resolving 57% of all support tickets within established SLA timelines.
  • Instrumental in reducing production downtime by 29% through proactive system monitoring and load balancing using Salesforce.
  • Maintained high system availability of 65% by monitoring server health, proactively addressing risks, and scheduling timely maintenance periods.
  • Mitigated server security risks by conducting bi-annual vulnerability assessments and ensuring timely remediation of identified issues.
  • Orchestrated the rollout of critical security patches across 5 servers within three years after vulnerability reports were released.
  • Conducted thorough root cause analyses after critical server outages, leading to the development of preventive measures that minimized recurrence.
  • Resolved high-priority system outages in under 18 months, adhering to strict SLA agreements and minimizing business disruption.
  • Achieved category certification by auditing server configurations and improving security protocols across the enterprise environment.

Affiliations

  • Amazon Web Services Professional Group, contributing to knowledge-sharing in cloud-based server management and automation
  • Association of Information Technology Professionals
  • Network Professionals Association (NPA), active participant in discussions on network architecture and enterprise networking solutions
  • ITIL Foundation Member, advocating for best practices in IT service management, including enterprise-level server solutions
  • Project Management Institute
  • International Association of Administrative Professionals
  • Red Hat Certified Professional (RHCP) Network, exploring new technologies in enterprise Linux server administration
  • Association for Computing Machinery (ACM), focusing on system administration and cloud computing best practices
  • Association for Supply Chain Management (APICS)
  • International Council of Nurses

Certifications

  • Certified Business Analysis Professional (CBAP)
  • Certified Information Systems Auditor (CISA)
  • Microsoft Certified: Security, Compliance, and Identity Fundamentals
  • Certified Microsoft Certified: Identity and Access Administrator Associate
  • Amazon Web Services (AWS) Certified SysOps Administrator – Associate
  • Google Cloud Professional Cloud Architect
  • Certified Hyper-V Professional (CHVP)
  • HPE ATP - Hybrid IT Solutions V2
  • VMware Certified Advanced Professional - Network Virtualization (VCAP-NV)
  • CompTIA Security+

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