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Skills

  • Account development
  • First Aid/CPR
  • Territory management
  • Network development
  • Process improvement
  • CRM systems expertise (procedure)
  • Order processing
  • Business operations
  • Competitor Analysis & Benchmarking
  • Customer service

Work Experiences

  • Increased the team's revenue by over $9 in sales.
  • Achieved 3% sales growth within three years.
  • Created and used framework reports to assist leadership in making key decisions and exceeding operational goals.
  • Closed the largest deal in the Southwest history by securing a multi-year, $3 contract with Summit Group, achieving Outstanding Service Award.
  • Achieved 45% cost-savings.
  • Adapted sales approach.
  • Closed deals valued at over $2 annually.
  • Interacted with difficult accounts, assisting in the development of long-term relationships and increasing revenue opportunities.
  • Managed ServiceNow inventory to improve sales pitches and closed more than 14 sales in two years.
  • Acquired 16 new customers, resulting in 11% revenue for the team.

Summaries

  • Proactive Senior Territory Sales Representative with 8 years of experience perceiving and addressing customers' needs to generate sales.
  • Highly skilled at hiring, training, managing, coaching, and mentoring sales and customer service representatives, as well as interacting with employees at all levels of the organization and the general public.
  • Achieved 27% growth in sales across the Northeast.
  • Portuguese is a bilingual individual who is fluent in both languages.
  • Recognized for using ingenuity and creativity to meet and exceed sales, revenue, and profit targets.
  • Accomplished Senior Territory Sales Representative extensively experienced in using process for account management and client retention. Delivered a consistent 33% uplift in sales performance.
  • Bringing top-notch planning and multitasking skills to the table, as well as a hardworking and determined attitude.
  • Superior communication skills, as well as the ability to understand and close sales, are required.
  • Talented sales representative with 6 years of industry experience.
  • 10 years of entrepreneurial experience in procedure and method sales.

Accomplishments

  • Drove 7% improvement in customer acquisition cost by negotiating better pricing with vendors and optimizing supply chain channels.
  • Developed and executed a strategic territory plan for the Southeast, driving an increase in market share by 64% over 18 months.
  • Worked closely with the marketing team to align outreach efforts, leading to a 9% increase in lead generation from digital campaigns.
  • Led efforts to enter a previously untapped Miscellaneous market, resulting in new client wins totaling $8 within the past year.
  • Developed a lead scoring model that improved sales qualification processes, increasing sales pipeline efficiency by 76%.
  • Led a sales initiative that resulted in a 72% reduction in sales cycle time for key enterprise accounts.
  • Mentored a team of 13 junior reps, leading to improved close rates by 34% and overall team performance enhancement.
  • Led QuickBooks platform migration for the sales department, reducing administrative work by 19% and allowing more focus on client interaction.
  • Presented territory analysis to the leadership team, enabling more effective allocation of marketing and operational resources within the Southeast.
  • Spearheaded a joint initiative with the customer service team that led to a 13% improvement in overall client satisfaction scores.

Affiliations

  • LinkedIn Sales Navigator – Advanced User Certification 2018
  • Chamber of Commerce Sales & Marketing Committee, Denver
  • Former Vice President, Sales Leadership Development Program, framework
  • American Marketing Association (AMA) – Sales & Sales Management Special Interest Group
  • Rotary International
  • VP of Professional Development, American Association of Inside Sales Professionals (AA-ISP) method
  • HubSpot Academy – Sales Software Certification 2020
  • Certified Sales Operations Specialist (CSOS), 2015
  • Enterprise Sales Forum – Speaker/Panelist 2022
  • International Association of Administrative Professionals

Certifications

  • First Aid/CPR Certified
  • Solution Selling Certification – Sales Performance International
  • Dale Carnegie Sales Management Certification – Dale Carnegie Training
  • Certified Public Accountant
  • ServSafe
  • Customer Success Manager Certification - SuccessHACKER
  • Sandler Training Certification – Sandler Sales
  • SPIN Selling Certification - Huthwaite International
  • Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate - Microsoft
  • Inbound Sales Certification - HubSpot Academy

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