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Skills

  • Budgets
  • Fraud detection and deterrence
  • Anonymous tip line management
  • Certified Retail Organized Crime Investigator
  • Data analysis tools for investigations
  • Decision-making under pressure
  • Relationship development
  • PERC Card/Guard Card
  • Collaboration with Legal Teams
  • MS Office

Work Experiences

  • Established a solid client base by identifying company resources, determining client risk factors, and promoting solutions.
  • Followed strict security and safety procedures to protect the company from financial losses resulting from theft or careless mismanagement.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Kept an eye on alarm systems to see if there were any unauthorized entries into restricted areas.
  • Was in charge of securing a level 5-secured compound that housed more than 17 employees.
  • Prevented crimes through careful observation and investigation of suspicious and unusual behavior.
  • Showed visitors around the building and answered accessibility questions.
  • Collaborated with category customers to determine their needs and deliver method service.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Conducted interviews with employees and suspects, as well as drafting reports to aid law enforcement.

Summaries

  • Recognized on a regular basis for outstanding performance and contributions to the Law Enforcement and Security industry's success.
  • Senior Embedded Software Engineer with extensive experience in all phases of software development.
  • Loss Prevention Investigator is responsible for ensuring the safety of military procurement facilities.
  • Knowledgable in a variety of design and testing methodologies.
  • To assist underwriters in risk evaluation, be able to coordinate and conduct loss control management evaluations, physical surveys, and loss analysis.
  • With over 14 years of High Protected Risk (HPR) Loss Control experience and an additional 15 years budget management experience, I am a dynamic, resourceful, and driven Insurance Professional.
  • Extremely knowledgeable about client relations and modern surveillance, and has a track record of increasing profits while reducing shrink.
  • To assist underwriters in risk evaluation, coordinates and conducts loss control management evaluations, physical surveys, and loss analysis.
  • Technically capable and analytical, with strong interpersonal and communication skills.
  • Reliable Loss Prevention Investigator with a track record of insightful and profit-saving investigations and success in modernizing security and surveillance systems.

Accomplishments

  • Partnered with law enforcement to recover $5 worth of stolen products, improving store security protocols.
  • Worked closely with district managers to roll out new loss prevention policies, resulting in a 38% increase in compliance across all locations.
  • Reduced cash register variance by 77% through targeted investigations and enhanced employee transaction monitoring.
  • Built strong partnerships with regional and district managers to implement procedure, reducing theft incidents by 62%.
  • Generated detailed investigative reports leading to the recovery of $6 from theft-related incidents.
  • Resolved product issue through consumer testing.
  • Optimized physical security measures during high-risk events leading to a 40% reduction in unauthorized access incidents.
  • Averted 18 fraudulent claims by collaborating with legal and compliance teams, saving $5.
  • Collaborated with team of 13 in the development of program.
  • Trained over 18 employees in theft and fraud prevention techniques, helping to decrease annual losses by $3.

Affiliations

  • Professional Investigators Review (PIR)
  • Urban Retail Best Practices Association (URBPA)
  • Council of International Investigators (CII)
  • National Council of Investigation and Security Services (NCISS)
  • Institute of Internal Auditors (IIA)
  • American Society for Industrial Security (ASIS) International
  • American Medical Informatics Association
  • Association of Threat Assessment Professionals (ATAP)
  • Infragard - Retail and Merchandising Sector Committee
  • Retail Loss Prevention LinkedIn Group

Certifications

  • Proactive Theft Prevention Certification 2016
  • Certified Security Professional (CSP)
  • Salesforce
  • Loss Prevention Certified (LPC)
  • Certified Forensic Interviewer (CFI)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Risk and Compliance Management Professional (CRCMP)
  • Certified Business Analysis Professional (CBAP)
  • Certified Retail Security Professional (CRSP)
  • Internal Auditors’ Certification 2024

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