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Skills

  • Pet charting information
  • Budgets
  • Credit and collections
  • Manual dexterity
  • MS Office
  • Team management
  • Accounts payable/receivable
  • Internal auditing
  • Computer literate
  • Operations management

Work Experiences

  • Got better.
  • Cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes were all frosted and iced by me.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Saved $3 by putting in place cost-cutting measures that addressed long-standing issues.
  • Exercised and practiced under the supervision of athletic trainers or professional coaches to develop skills, improve physical condition, and prepare for competitions.
  • Raised the stakes.
  • Managed
  • Provided management with process updates on renewal progress, at-risk renewals, and renewal forecasts.
  • Did some research.
  • On-site training was provided by me.

Summaries

  • Deadline-driven
  • Over 4 years of experience as a high-performing leader and operations manager, delivering successful improvements in business operations, profitability, and team development.
  • With 14 years of progressive experience in large-scale corporate banking environments, I am a highly analytical and results-driven banking professional.
  • Professional with over 4 years of experience in project management and process improvement initiatives across the enterprise.
  • Proactive
  • Articulate
  • Excellent communicator and team player looking for a position as a QA analyst with a forward-thinking company.
  • Kitchen Crew Member is articulate and driven to succeed.
  • Expert
  • Versatile

Accomplishments

  • Assisted in meal preparation for 11 customers daily while meeting strict time deadlines, ensuring minimal errors and high customer satisfaction.
  • Initiated a kitchen safety program that reduced slip and fall incidents by 66% and increased overall employee awareness.
  • Utilized proper portion control measures to reduce food waste by 83%, aligning with company goals for sustainable operations.
  • Furthered team efforts to comply with food handling regulations through the successful completion of ITIL in 2024, ensuring better service and safety.
  • Achieved a 26% improvement in kitchen cleanliness through daily deep cleans and attention to hygiene protocols.
  • Used temperature tracking tools to optimize food safety, ensuring the consistent execution of HACCP guidelines during storage and preparation.
  • Collaborated with a team of 15 to manage high-volume meal production during peak hours, resulting in an 18% reduction in service delays.
  • Contributed to the efficient preparation and packaging of 16 takeout/delivery orders daily, improving turnaround time and order accuracy.
  • Ensured proper labeling and rotation of ingredients, reducing spoilage and saving the kitchen method monthly in food costs.
  • Developed skills in operating and maintaining kitchen equipment, which reduced downtime of key appliances by 62%.

Affiliations

  • American Marketing Association
  • Certified in Culinary Nutrition (CCN)
  • Graduated from Chicago Culinary School with Focus in Food Safety
  • American Culinary Federation (ACF) Member
  • North American Association of Food Equipment Manufacturers (NAFEM)
  • Participant in Safer Kitchens for Today campaign – National Food Safety Week
  • ServSafe Food Handler Certification
  • Project Management Institute
  • Hospitality Industry Network (NEWH) Member
  • Lions Club

Certifications

  • Salesforce
  • Certified Public Accountant
  • Temperature Control in Food Safety Certification, Austin
  • Food Allergy Management & Prevention Certification, Brightline
  • Advanced Culinary Skills Certification (ACS), Cedar Works
  • Microsoft Certified Systems Engineer (MCSE)
  • Emergency Procedures for Food Production Facilities, Meridian
  • Customer Service Certification for Food Service, Meridian
  • Advanced HACCP Certification, Lakeside Partners
  • ServSafe

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