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Skills

  • Cross-functional collaboration
  • Oral and written communication
  • Refined system debugging skills
  • Enterprise applications
  • IP Forwarding proficient
  • Data backup and retrieval
  • Website Maintenance
  • Marketing
  • Product templates
  • Presentation and facilitation

Work Experiences

  • Advised management on network security standards.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Kept track of network performance and generated statistical reports for both current and historical measurements.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Provided documentation on process start-up, shut-down, and first-level troubleshooting to assist the help desk staff.
  • Coordinated with system partners to finalize designs and confirm requirements.
  • Provided ongoing maintenance and development of bug fixes and patch sets for existing web applications.
  • Developed method metrics derived from raw company data to track improvements in organizational efficiency.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.

Summaries

  • Within Computers Software, senior Senior Technical Analyst and outstanding performer in risk assessment and data analysis.
  • Versatile Principal Consultant with expertise in risk assessment and a knack for sticking to deadlines.
  • Recent college graduate with experience in network administration, including backup, security, e-mail, and application support.
  • Strengths in performance reporting and workflow optimization backed up by Computers Software training.
  • Graphic Design Specialist with a broad skill set, including collateral design, web design, and project management, who is focused on meeting deadlines.
  • Dedicated to improving cost, process, and resource efficiency.
  • Object-oriented analysis and design is a specialty of a system analyst.
  • Data reviewer, recordkeeper, and project coordinator with 9 years of experience.
  • Senior Technical Analyst is a multi-talented Senior Technical Analyst who is consistently rewarded for planning and operational improvements.
  • Procedure Research Associate with a track record of conducting noteworthy independent research in cross-functional collaboration.

Accomplishments

  • Implemented cloud-based infrastructure solutions, leading to a 24% reduction in operational costs for the compliance team.
  • Developed custom automation scripts using Microsoft Excel that reduced manual tasks by 56%, increasing team efficiency and saving 4 work hours monthly.
  • Performance Management: Successfully deployed complex end-to-end business intelligence solutions that delivered business value to functional organizations. Facilitated effective working relationships between client, partners and project teams throughout project lifecycles.
  • Orchestrated platform upgrades during off-peak hours, ensuring zero disruptions to framework operations over one year.
  • Installation: Installed appropriate security patches to dissolve security vulnerabilities.
  • System Integration: Aligned office departments and increased inter-department communication and data sharing.
  • Assessed system capacity and recommended infrastructure improvements, ensuring a 47% cost optimization in resource allocations over 2018.
  • Oversaw data integrity checks and security protocol updates resulting in program compliance with zero incidents over 2018.
  • Collaborated with team of 9 in the development of procedure.
  • Initiated a performance audit of critical systems, leading to a 84% reduction in response times and a Power BI deployment strategy.

Affiliations

  • Lions Club
  • Active membership in the American Society for Quality (ASQ), facilitating learning on system reliability testing processes.
  • Member of the DevOps Institute, currently pursuing advanced certifications and participating in collaborative projects on integration.
  • Member of the Scrum Alliance, integrating Agile frameworks and methodologies within cross-department system optimizations.
  • National Association of Social Workers
  • American Marketing Association
  • Regular attendee of local Atlanta Microsoft Technology User Groups, exchanging insights on SAP deployment best practices.
  • Regularly attend webinars from the SANS Institute focused on data security, compliance, and vulnerability monitoring.
  • Contributor in Oracle's Technical Advisory Group, regularly engaging in product feedback and future roadmap sessions.
  • Active participant in the Open Group Architecture Framework (TOGAF) user groups, regularly attending 2021 workshops.

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • Certified ScrumMaster
  • Certified Information Systems Auditor (CISA)
  • CompTIA Certified Technical Trainer (CTT+)
  • Certified Six Sigma Black Belt
  • Association for Project Management (APM)
  • Certified Business Intelligence Professional (CBIP)
  • Certified Kubernetes Administrator (CKA)
  • Certified in Risk and Information Systems Control (CRISC) by ISACA
  • Certification in Java

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