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Skills

  • Payroll and budgeting
  • Standard equipment
  • G Suite knowledgeable
  • Operational improvement
  • Business correspondence
  • Travel planning
  • Recording patient demographics
  • Invoice processing
  • AP/AR proficiency
  • Meticulous attention to detail

Work Experiences

  • Compiled annual budget recommendations for the end of the fiscal year.
  • Was in charge of a high-volume, multiple-call telephone switchboard.
  • I've had success with a variety of data collection methods.
  • Planned client service schedules for up to 15 employees on a weekly basis.
  • Kept the reception area clean to foster a positive, professional atmosphere for all stakeholders, including Filers and clients.
  • Maintained professionalism and respect while greeting and welcoming visitors, vendors, and members of the public to the facility.
  • Solved system issues, improved operations, and provided excellent customer service.
  • Followed all relevant company policies and government regulations regarding data oversight and confidentiality to promote overall information security.
  • All new hire, security, and temporary paperwork was organized by me.
  • Managed client correspondence and communications while optimizing office functions.

Summaries

  • QuickBooks and Microsoft Excel experts.
  • In search of a new professional challenge in a fast-paced setting.
  • Customer service skills that are second to none.
  • Data entry, schedule management, and event planning are just a few of the skills this enthusiastic and well-organized Administrative Assistant possesses.
  • In order to improve the dynamic team, I'm aiming to secure the position of Filer.
  • Reliable and ambitious self-starter looking for a position as an Administrative Assistant with a growing company where she can put her diverse background to good use.
  • Filer with 4 years of successful risk assessment and performance reporting experience.
  • Experienced File Clerk with 10 years of organizing, documenting, planning, and implementing clerical resources with an emphasis on productivity and cost efficiency.
  • Working with little to no supervision, responsible, punctual, and productive.
  • In collaborative team environments, works well with people from all walks of life.

Accomplishments

  • Monthly Reporting: Organized billing and invoice data and prepared accounts receivable and expected revenue reports for controllers.
  • Oversaw implementation of new phone system which resulted in more cost-effective service.
  • Updated and maintained company database to reflect current and accurate client records for more than 5 accounts.
  • Vendor Management: Negotiated low vendor rates for office supplies.
  • System Trained medical billing staff of 11 employees on the office policies and 3rd party insurance, Medicare, Medi-cal, HMO and PPO billing procedures.
  • Conducted internal audits on filing procedures, rectifying 2 inefficiencies and reducing staff workload by 21%.
  • Compiled and filed 17+ legal documents every week, ensuring 69% on-time compliance with courts and legal personnel.
  • Scheduling: Organized technician schedule for customer jobs.
  • Data Entry: Reviewed and updated client correspondence files and scheduling database.
  • Collaborated with legal and audit teams to store and retrieve confidential information, achieving an accuracy rate of 74%.

Affiliations

  • International Council of Nurses
  • Document Management Professional Society
  • Document Encryption and Security Professionals Group
  • Alliance for Legal Records and Information Management Professionals
  • Association for Digital Filing and Storage Professionals
  • Society of Human Resource Management
  • National Association of Social Workers
  • Society of Women Engineers
  • Toastmasters
  • File Management and Organization Professionals Network

Certifications

  • Google Certified Professional Cloud Architect
  • Tax Records Management Certification
  • ITIL Foundation Certification
  • Certified in the Governance of Enterprise IT (CGEIT)
  • SAP Document Management Specialist Certification
  • Certified Document Management Specialist (CDMS)
  • Certified Professional Records Manager (CPRM)
  • Professional Legal Secretary (PLS) by NALS
  • Enterprise Content Management (ECM) Certification
  • First Aid/CPR Certified

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