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Skills

  • Outgoing personality
  • Interpersonal skills
  • Flexibility
  • Employee mentoring
  • Service-oriented
  • Fluent in Mandarin
  • Strong verbal communication
  • Payment processing
  • Employee training
  • Territory Sales Experience

Work Experiences

  • Was in charge of product packaging and labeling.
  • Worked efficiently to keep the dining room and work areas clean by busing and resetting 3 tables per shift.
  • Credit cards, checks, gift cards, and coupons were all processed by me.
  • Trimmed, rotated, culled, crisped, and watered it to keep produce fresh and appealing.
  • I'm an expert baker of artisan breads and pastries.
  • Examined departmental documents to determine how they should be distributed and filed.
  • Answered an average of 12 calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products.
  • Provided product information and menu item explanations to ensure that dietary restrictions were taken into account.
  • Handled customer complaints with grace and poise, resolving issues as soon as possible by contacting Concessions Worker.
  • Memorized restaurant wine stock and appropriate entree pairings, resulting in $9 in daily wine sales.

Summaries

  • Experienced bartender with a track record of success in all aspects of restaurant management.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Grocery Store Clerk was responsible for keeping the store clean, safe, and well-organized in order to appeal to customers.
  • Personable fast food employee with a track record of cultivating customer satisfaction and loyalty.
  • Commitment to the highest food safety standards as well as excellent customer service.
  • Interacting with guests to determine specific needs and completing food preparation tasks to meet demand is second nature to me.
  • Leader who inspires others and solves problems.
  • Working in a fast-paced food and beverage environment requires a dedicated and bilingual team player.
  • Concessions Worker with a strong work ethic, interpersonal skills, and experience in customer service.
  • Bar Manager with a strong desire to increase revenue and productivity.

Accomplishments

  • Integrated
  • Consistently held the position of best performing store in the region.
  • Monitored
  • Reduced
  • Sustained a high performing team and minimized employee turnover.
  • Ensured
  • Established
  • Represented
  • Won “framework” Award for standard.
  • Collaborated with team of 14 in the development of system.

Affiliations

  • Freemason
  • Toastmasters
  • Customer Service Professionals Network
  • Professional Convention Management Association (PCMA)
  • Certified in Hospitality and Tourism Management Fundamentals (2021)
  • Vendor and Supplier Coordination Course (2018)
  • International Foodservice Distributors Association (IFDA)
  • International Council of Nurses
  • ServSafe Food Handler Certification
  • Jaycees

Certifications

  • Cash Handling Certification (CHP) by National Association of Concessionaires
  • Google Certified Professional Cloud Architect
  • Salesforce
  • Certified Business Analysis Professional (CBAP)
  • Apple Certified Associate (ACA)
  • Certified in Food Protection Management (CFPM)
  • ServSafe
  • OSHA: Food Handling
  • Certified Protection Officer (CPO)
  • Certified Guest Service Professional (CGSP)

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