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Skills

  • Documenting activities
  • Heavy equipment handling and safety
  • Deadline adherence
  • First Aid/CPR
  • Project organization
  • Relationship development
  • Organization
  • Advanced Testing Equipment Utilization
  • System Repair
  • Program equipment

Work Experiences

  • Achieved 64% client satisfaction in post-installation surveys.
  • Achieved installations 16% faster than standard timelines.
  • New devices and system components were installed and configured by me.
  • Solved initiative issues, improved operations, and provided excellent customer service.
  • Achieved Employee of the Year by completing high-priority installations while maintaining an impeccable safety record.
  • Looked for industry trends on social media and through online sources.
  • Read blueprints and schematics to properly place equipment.
  • Had an excellent attendance record and was always on time for work.
  • Completed high-priority installations.
  • Looked into network and data communications hardware and software and made recommendations.

Summaries

  • Certified Level IV Installer.
  • Assured each transition is completed with no service disruptions.
  • Certified in PMP and experienced in multi-site installations, I drive efficiency improvements and labor cost reductions of up to 63% across all projects.
  • Certified in Scrum Master, with a focus on mentoring junior staff and developing their skills, resulting in a 29% improvement in team proficiency.
  • Accomplished Level IV Installer, recognized for leading teams of 11 technicians across Austin, delivering complex installations with a 41% increase in overall project efficiency.
  • Achieved 100% regulatory approval for all installations.
  • Level IV Installer is a multi-talented Level IV Installer who is consistently rewarded for planning and operational improvements.
  • Achieved cost reductions of $11.
  • Achieved seamless project execution.
  • Collaborative leader.

Accomplishments

  • Initiated real-time tracking of installation progress using Workday, leading to a 27% boost in project visibility and client satisfaction.
  • Monitored inventory levels during high-volume product installations, ensuring optimal stock levels and preventing installation delays at standard.
  • Trained a team of installers, elevating skill levels and decreasing project overruns by 63% end-to-end.
  • Presented detailed project summaries post-installation, improving cross-departmental understanding and client decision-making for future projects.
  • Applied material cost optimization techniques, reducing project material waste and saving the department $120,000 over the past year.
  • Collaborated with team of 14 in the development of framework.
  • Handled delicate and complex installations, minimizing client-side disruptions and reducing callback requests by 64%.
  • Enhanced client satisfaction scores by addressing and resolving technical concerns promptly, improving customer ratings by 34%.
  • Assisted with the deployment of 7 kilometers of fiber optics in a record one year, boosting network performance for clients.
  • Led a 3-person crew for large-scale installations, achieving 79% project completion rate without incident.

Affiliations

  • Certified Network Cable Installer (CNCI®)
  • Association of Communications Technicians initiative
  • Association for Computing Machinery
  • National Board of Certified Fiber Optic Technicians (NBCFOT)
  • National Association of Tower Erectors (NATE)
  • Society of Women Engineers
  • Fiber Optic Association (FOA)
  • Technical Certification in Structured Cabling SAP
  • IEEE Power & Energy Society (PES)
  • Telecom Project Managers Association (T-PMA)

Certifications

  • Apple Certified Associate (ACA)
  • Certified Public Accountant
  • Siemon Certified Installer for Network Cabling Systems
  • SCTE Broadband Premises Expert (BPI+) Certification
  • Certified Network Infrastructure Design Professional (CNIDP)
  • Certified Business Analysis Professional (CBAP)
  • SHRM Certified Professional (SHRM-CP)
  • BICSI Installer 1 and 2 Certification
  • Certified Systems Installer for (Structured Cabling Systems) – Summit Group
  • OSHA 30-Hour Construction Safety Certification

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