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Skills

  • Lead generation
  • Supervision
  • Promotional planning
  • Sales closing
  • Client acquisition strategies
  • Inventory management
  • Post-sales support
  • Client segmentation and outreach
  • Administrative support
  • CCTV

Work Experiences

  • Gave product demonstrations at customers' homes, answering questions and redirecting objections in order to close sales.
  • Pushed for the launch of a contact management system in order to achieve 100% client organization.
  • Achieved results over 3 months.
  • Achieved 82% improvement in customer experience scores.
  • Built professional client relationships by asking the right questions, identifying needs, and providing useful product information.
  • Made recommendations to customers in order to increase the effectiveness of the brand and the benefits of the product.
  • Achieved method performance within 3 months.
  • Exceeded sales goals using consultative sales skills and effectively explaining programs and services to generate interest.
  • Increased productivity by 13% working closely with cross-functional team members.
  • Encouraged customers to have memorable shopping experiences, which resulted in higher customer retention and loyalty.

Summaries

  • Commended for creative and resourceful approaches to attracting new customers and achieving category and method goals.
  • Applications Sales Consultant is a hardworking and dependable Applications Sales Consultant who excels at strategic planning and vendor management.
  • Proven ability to convert leads into customers, service accounts, and keep sales numbers competitive.
  • Sales representative with a track record of identifying and converting leads.
  • Framework and standard have a proven track record.
  • Strong technical skills and experience in team leadership.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Communicative and team-oriented, with Workday expertise.
  • Results-oriented Miscellaneous professional with vendor management, project management, and performance reporting strengths.
  • With hands-on experience, eager to learn new skills and advance knowledge.

Accomplishments

  • Reduced churn by 81% by engaging clients with tailored post-sale activities and ongoing solution support.
  • Led a cross-functional team to successfully implement 13 new product features, driving a 51% increase in customer retention within 17 months.
  • Oversaw the end-to-end sales process for national clients leading to contract renewals valued at over $13 annually.
  • Integrated CRM analytics into the sales strategy, improving lead follow-ups and converting 63% of them into closed opportunities.
  • Delivered a consistent 57% year-over-year revenue growth through dedicated consultative selling and fostering trusted relationships.
  • Prepared and conducted webinars that attracted 6 new prospects, leading to an immediate pipeline lift of $17.
  • Actively participated in product lifecycle discussions to provide sales perspective, driving the successful launch of 10 new solutions that increased market share by 81%.
  • Created a post-sales loyalty program that contributed $6 in repeat orders and maintained a strong customer retention rate of 64%.
  • Standardized the reporting process for sales activities, leading to improved visibility and 74% better tracking of sales pipeline progression.
  • Collaborated closely with the engineering team to tailor solutions, which closed a $3 deal with a high-value client.

Affiliations

  • Participant, Sales Excellence Leadership Summit – 2016
  • Member, International Society of Professional Innovation Management (ISPIM) – 2021-Present
  • Certified Enterprise Sales Professional (CESP), National Institute of Sales – 2020
  • Mentor, Women in Sales Association (WISA) – 2023-Present
  • Member, Sales Management Association 2018 – Present
  • Certified Account-Based Sales Specialist, Account-Based Marketing (ABM) Academy – 2017
  • Instructor, Sales Training & Technology Integration Workshops – Portland, 2023
  • Member, International Association of Consultants, Coaches, and Trainers (IACCT) – 2020-Present
  • Member, Institute of Management Consultants USA (IMC USA), 2022 - Present
  • Member, Association of Strategic Account Management Professionals (ASAP) – 2022-Present

Certifications

  • Association for Project Management (APM)
  • SAP Certified Application Associate
  • Customer Relationship Management (CRM) Certification - Beacon Labs
  • Certified Ethical Sales Consultant Northwind
  • Oracle Cloud Infrastructure Foundations Certification
  • Project Management Professional (PMP)
  • Certified in the Governance of Enterprise IT (CGEIT)
  • Microsoft Certified: Dynamics 365 Fundamentals – QuickBooks
  • Google Certified Professional Cloud Architect
  • Professional in Selling Technology Solutions (PSTS) by Beacon Labs

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