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Skills

  • Insurance billing
  • New business development
  • Contract value maximization
  • Product and service knowledge
  • Customer retention strategies
  • Lead generation
  • Inventory management
  • Client onboarding improvement processes
  • Problem resolution
  • Marketing familiarity

Work Experiences

  • Achieved higher adoption rates.
  • Built professional client relationships by asking the right questions, identifying needs, and providing useful product information.
  • Streamlined and improved helped me form new business partnerships.
  • Acquired 7 high-value enterprise clients.
  • Achieved method performance within 3 months.
  • Finalized Tableau agreements by negotiating prices and setting up contracts.
  • Met with store managers to discuss product requirements, sales targets, and ways to increase sales.
  • Prospecting leads, cold calling, and negotiating favorable deals were some of the ways I generated sales.
  • Made recommendations to customers in order to increase the effectiveness of the brand and the benefits of the product.
  • Worked with customers to identify and resolve service, account, and technical product issues after the sale.

Summaries

  • Results-oriented Miscellaneous professional with vendor management, project management, and performance reporting strengths.
  • Sales representative with a track record of identifying and converting leads.
  • Effective at attracting and retaining a loyal customer base in order to maintain steady revenue streams.
  • Performance-driven Miscellaneous professional with a proven track record of connecting with category customers and generating exceptional QuickBooks sales.
  • Commended for creative and resourceful approaches to attracting new customers and achieving category and method goals.
  • Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes.
  • Strategic thinker with expertise in cross-functional collaboration.
  • Motivating leader who has built and managed program teams in the past.
  • Maintained consistent customer and revenue growth leveraging strong networking and prospecting skills.
  • OSHA certified

Accomplishments

  • Facilitated customer training sessions for over 10 clients, resulting in an 57% increase in usage rates and higher customer satisfaction.
  • Created a post-sales loyalty program that contributed $6 in repeat orders and maintained a strong customer retention rate of 64%.
  • Collaborated with the marketing team to create targeted campaigns that increased lead generation by 74% and grew the pipeline by $8.
  • Negotiated multi-year contracts worth $4 each, significantly contributing to company’s annual revenue goals.
  • Orchestrated sales strategy for the launch of Microsoft Excel in metric, bringing in $6 in sales within the first 17 weeks.
  • Automated sales outreach processes using SAP, significantly reducing lead response time and boosting conversion rates by 65%
  • Maximized return on marketing investment by focusing campaigns on high-value customers, which grew company revenues by 16% in 14 months.
  • Researched and identified emerging market trends, enabling Beacon Labs to enter framework, contributing to $8 in new revenue.
  • Standardized the reporting process for sales activities, leading to improved visibility and 74% better tracking of sales pipeline progression.
  • Managed a portfolio of 2 key accounts, achieving 18% growth through a mix of cross-selling and upselling strategies.

Affiliations

  • Certified Account-Based Sales Specialist, Account-Based Marketing (ABM) Academy – 2017
  • Member, International Association of Consultants, Coaches, and Trainers (IACCT) – 2020-Present
  • Member, Institute of Management Consultants USA (IMC USA), 2022 - Present
  • Certified Sales Enablement Specialist, Sales Enablement Society – 2017
  • Certified Business Relationship Manager (CBRM), BRM Institute – 2017
  • Participant, Customer Success and Sales Enablement Summit – Portland, 2017
  • Mentor, Women in Sales Association (WISA) – 2023-Present
  • Member, Customer Success Association, 2023-Present
  • Volunteer, Business Development Mentorship Program, initiative – 2023-Present
  • Member, International Society of Professional Innovation Management (ISPIM) – 2021-Present

Certifications

  • Salesforce
  • Oracle Cloud Infrastructure Foundations Certification
  • Microsoft Certified Systems Engineer (MCSE)
  • Microsoft Certified: Dynamics 365 Fundamentals – QuickBooks
  • Certified Cloud Security Professional (CCSP)
  • Certified Salesforce Administrator - Harbor & Co.
  • Google Workspace Sales Certification Summit Group
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Product Manager (CPM) by Harbor & Co.
  • CompTIA Network+

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