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Skills

  • First Aid/CPR
  • Corporate visual standards
  • Cross-functional collaboration
  • Business operations
  • Stocking and replenishing
  • Problem resolution
  • Price and promotion elasticity analysis
  • High SKU volume management
  • KPI tracking and optimization
  • Regulatory compliance

Work Experiences

  • Collaborated with 16 regional merchandising teams.
  • Kept track of display inventory, replenished it, and reorganized it based on available stock.
  • Presented management and stakeholders with ideas for store updates and layouts.
  • Achieved a 71% uplift in Jira sales.
  • Boosted overall customer engagement.
  • Coordinated with national brands.
  • Coordinated setup of promotional campaigns.
  • Answered 12 calls per the past year to help customers with their questions and concerns.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Coordinated with national brands to execute merchandising guidelines, increasing product alignment and driving 18% sales growth for Lakeside Partners.

Summaries

  • Boosted customer satisfaction by 20%.
  • Dedicated to putting together cohesive displays to tie in various offerings and increase sales.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Large Store Merchandiser with 4 years of successful stakeholder engagement and team leadership experience.
  • Achieved monthly sales boosts of 40% or greater.
  • Within Miscellaneous, senior Large Store Merchandiser and outstanding performer in client relations and strategic planning.
  • Achieved a 42% increase in storewide conversion rates.
  • Adjusted layouts to capture attention.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Costs were consistently reduced while profits were increased.

Accomplishments

  • Improved asset protection by installing security fixtures on high-theft items, resulting in a 50% reduction in shrinkage.
  • Coordinated with marketing and sales teams to synchronize in-store promotions with media campaigns, achieving a 55% increase in featured product sales.
  • Developed endcap displays tailored to regional customer preferences, leading to a 43% gain in year-over-year sales.
  • Created a staff training program that improved the efficiency of new product installations and merchandising resets, reducing setup errors by 63%
  • Worked closely with logistic teams to resolve supply chain delays, ensuring timely product arrival and minimizing lost sales opportunities by 7.
  • Managed inventory flow and resolved merchandising gaps, decreasing out-of-stock occurrences by 82%.
  • Designed promotional displays that contributed to a 55% increase in impulse purchases across 2 regions.
  • Managed seasonality transitions, ensuring that promotional materials and product placements aligned with key retail periods, leading to a 75% increase in seasonal sales.
  • Enhanced the visual appeal of product displays, which helped achieve 20% lift in customer attention for promotional items.
  • Analyzed the performance of new product rollouts, providing actionable feedback that drove a 23% improvement in future launches.

Affiliations

  • Point of Purchase Advertising International (POPAI)
  • Merchandising Professionals Network (MPNet)
  • Lions Club
  • American Society of Safety Professionals
  • E-Commerce Merchandising Association (ECMA)
  • Association for Supply Chain Management (APICS)
  • Freemason
  • Society of Human Resource Management
  • Project Management Institute
  • Retail Industry Leaders Association (RILA)

Certifications

  • Certified Visual Merchandiser from Northwind
  • Google Data Analytics Professional Certificate
  • Adobe Photoshop Certification (Retail Design Focus)
  • Certified Merchandising Specialist (CMS)
  • Certified Wholesale Retail Buyer by Northwind
  • Apple Certified Associate (ACA)
  • Project Management Professional (PMP)
  • Display and Product Presentation Certification from Ironclad Systems
  • Certified Sales Professional (CSP)
  • CPIM (Certified in Production and Inventory Management)

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