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Skills

  • MS Office
  • Product testing
  • Report writing
  • Risk management processes and analysis
  • Performance optimization
  • Clerical support
  • Food preparation
  • Documentation skills
  • Tableau proficiency
  • Team management

Work Experiences

  • Recommendation
  • Wrote and optimized test cases to ensure that manual software testing was done consistently and thoroughly.
  • In charge of day-to-day operations and equipment maintenance in the metric department.
  • Invented
  • Provided management with metric updates on renewal progress, at-risk renewals, and renewal forecasts.
  • Managed
  • Installed, tested, and maintained alarm systems to ensure that they worked properly.
  • Kept meticulous records of what customers wanted and ordered, which helped to boost profits when they returned at a later date.
  • On-site training was provided by me.
  • Conducted extensive usability testing on mobile devices running Windows, Android, and iOS.

Summaries

  • Strong manual and automation testing experience.
  • Knowledgable in a variety of design and testing methodologies.
  • Software Quality Engineer with 9 years of experience and expertise in dealing with dynamic and complex software systems.
  • With 13 years of program experience, earnest Software Quality Engineer is skilled at quickly detecting vulnerabilities.
  • Method are well-understood.
  • QuickBooks expert and Asana user.
  • Collaborates with members of a cross-functional team to improve the quality of software packages.
  • To improve the quality of software packages, collaborate with cross-functional team members.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Clear understanding of performance reporting and risk assessment as well as stakeholder engagement training.

Accomplishments

  • Automated HubSpot mobile application testing using Workday, reducing manual testing time by 82% and increasing coverage.
  • Automated the validation of critical data points using Asana, lowering manual testing overhead by 7 hours during each release cycle.
  • Created a suite of regression tests that ran during nightly CI jobs, reducing post-deployment defect occurrence by 21%.
  • Reduced software defects across multiple deployments by establishing an automated test suite using Workday, increasing efficiency by 64%.
  • Designed and implemented detailed test plans for functional, regression, and performance testing for a metric, reducing production issues by 79%.
  • Became a key contributor to a CI/CD initiative that reduced release times by 76% and minimized risk by integrating early testing feedback.
  • Led the QA effort in automating regression tests, reducing test execution time by 51% and improving software delivery speed.
  • Authored and maintained over 8 test scripts covering method testing, resulting in 47% test coverage growth across the platform.
  • Provided leadership for the creation of automated performance testing frameworks for Asana, which minimized performance bottlenecks.
  • Executed test cases for web and mobile applications, identifying a critical issue that, once resolved, improved crash-free sessions by 83%.

Affiliations

  • International Association of Software Architects (IASA) - Focus groups on software quality architecture and improvements
  • IEEE Computer Society - Regular attendee of conferences on software engineering and testing methodologies
  • Test Masters Academy (TMA) - Engaged in premium courses to enhance skills in exploratory and automated software testing best practices
  • Toastmasters
  • Software Test Professionals (STP) - Subscribed to monthly publications, skill-building exercises, and QA best practices
  • Software Engineering Professionals (SEP) - Focused on using data science for testing predictive algorithms for better software quality
  • Society of Human Resource Management
  • Society of Women Engineers
  • Institute of Electrical and Electronics Engineers (IEEE) - Special Interest Group on Software Quality Engineering
  • Member of Jasmine Testers’ Community - Specialized in JavaScript unit testing through continuous contribution to repository improvement

Certifications

  • Certified Public Accountant (CPA)
  • ServSafe
  • CompTIA A+ Technician
  • Certified Jenkins Engineer (CJE)
  • ISTQB Advanced Level Test Analyst Certification
  • Certified Public Accountant
  • Microsoft Certified Systems Engineer (MCSE)
  • Cisco Certified Internetwork Expert (CCIE)
  • CompTIA Security+
  • Certified Kubernetes Administrator (CKA) - Harbor & Co.

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