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Skills

  • Consultative selling techniques
  • New business development
  • Trained in consumer marketing
  • Coaching and mentoring
  • B2B account management
  • Direct sales
  • Continuous sales performance improvement
  • Product knowledge expertise
  • Accomplished manager
  • Negotiation and closing strategies

Work Experiences

  • Kept financial controls in place, planned business operations, and kept expenses under control while identifying and pursuing opportunities to expand business operations and increase profits.
  • Revenue models, process flows, operations support, and customer engagement strategies were all under my control.
  • Met sales and service targets of $4 by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships.
  • Initiated new product launch sales and marketing plans, including developing sales, distribution, and media strategies.
  • Used consultative techniques to overcome objections and close sales by asking probing questions.
  • Hired, supervised, and coached 10 employees on sales strategies to maximize performance.
  • Increased profitability by utilizing marketing and sales strategies to build pipelines.
  • Developed and implemented new online marketing strategies that resulted in a 3% increase in sales.
  • Met established KPIs for the company, regional team, and individual performance through teamwork and customer focus.
  • Organized promotional events and interacted with the community to increase sales volume.

Summaries

  • Achieved significant revenue uplifts through consultative sales strategies, driving total new revenue above $13 in several months.
  • Skilled in vendor management and capable of streamlining daily activities to increase productivity and sales.
  • Detail-oriented and committed to creating efficient environments in which to provide excellent service.
  • Achieved high impact results.
  • Successful Sales Service Consultant with a passion for leading sales teams to new heights in revenue.
  • Achieved client satisfaction boosts of 51%.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the standard business.
  • Achieved significant revenue uplifts.
  • Costs were consistently reduced while profits were increased.
  • Achieved growth in two years.

Accomplishments

  • Collaborated with team of 3 in the development of method.
  • Increased average service usage by 80% through direct client consultations and feature adoption strategies.
  • Identified new business opportunities in the the Pacific Northwest market, driving a 16% increase in quarterly revenue.
  • Trained 5 team members in value proposition articulation, increasing team-wide close rate by 34%.
  • Developed and executed a market penetration strategy in the Midwest, resulting in 28% growth in unit sales for HubSpot.
  • Strengthened client partnerships, leading to a 60% upsell rate and 13 new contracts for initiative.
  • Redesigned client training programs, increasing customer engagement during the first 8 weeks post-onboarding.
  • Created customized sales strategies for key verticals in Austin, achieving 77% year-on-year growth.
  • Documented and resolved metric which led to category.
  • Executed a comprehensive client retention strategy that minimized churn and secured 18% of existing accounts.

Affiliations

  • Attendee, Inside Sales Leadership Summit 2023
  • Association for Supply Chain Management (APICS)
  • Certified Negotiation Expert, International Negotiation Institute (INI)
  • Attendee, Annual Association of Professional Sales (APS) Conferences
  • Association of Information Technology Professionals
  • Member, Global Account Management Association (GAMA)
  • Society of Human Resource Management
  • Member, Customer Experience Professionals Association (CXPA)
  • Mentor, Future Sales Leaders Association (FSLA)
  • American Marketing Association

Certifications

  • Corporate Visions Certified: Complex Sales Expert
  • CompTIA Network+
  • Customer Success Management Skills Certification from Microsoft Excel
  • Certified Public Accountant
  • Cisco Certified Internetwork Expert (CCIE)
  • HubSpot Sales Software Certification
  • Sales Performance International Certified (Solution Selling)
  • Strategic Sales Management Skills (SSMS) Certification
  • Certified Public Accountant (CPA)
  • Apple Certified Associate (ACA)

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