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Skills

  • Communications
  • Advanced MS Office Suite
  • 2 WPM typing speed
  • Strategic planning
  • Relationship development
  • Operational improvement
  • Project Planning
  • Supervision
  • CRM system implementation
  • Advanced records management

Work Experiences

  • Coordinated 16 employees.
  • Acted as executive liaison between customers and senior management.
  • Created structures for collaborative communication between executive leadership and department managers resulting in improved cross-functional awareness that led to President's Club.
  • Oversaw a complex annual meeting with 17 presenters, 17 international attendees, and a $17 budget that included livestream production, remote location arrangements, and senior executive accommodations.
  • Achieved 36% stronger connections.
  • Achieved annual savings of $12.
  • Cut manual work time by 11 hours per week.
  • More than 2 Miscellaneous executives had their schedules organized and updated by me.
  • Assisted in the development of a filing and records management system.
  • Coordinated the pre-planning of trips for Executive Administrative Coordinator's complex and frequently changing travel arrangements.

Summaries

  • Adhered to privacy regulations.
  • Senior Executive Administrator with 18 years of experience who is proactive.
  • Costs were consistently reduced while profits were increased.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Intuitive and graceful when it comes to managing high-volume workloads in rapidly changing environments.
  • Executive Administrative Coordinator with 7 years of successful performance reporting and risk assessment experience.
  • Expert in strategic planning and organization, as well as comprehensive support for business executives.
  • Within Miscellaneous, senior Executive Administrative Coordinator and outstanding performer in vendor management and risk assessment.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Achieved Outstanding Service Award recognition for workplace efficiency.

Accomplishments

  • Documented and resolved process which led to procedure.
  • Prepared detailed executive presentations for quarterly board meetings, leading to better informed decision-making and an increase in key project approvals by 78%.
  • Provided executive support for a 9-member leadership team, including calendar management, travel arrangements, and correspondence handling, increasing overall executive productivity by 52%.
  • Developed a comprehensive email inbox management system for executives that increased response efficiency by 50% and reduced backlog by 18 emails.
  • Managed expense reporting for 2 executives, ensuring compliance with financial policies and driving a 79% reduction in audit discrepancies.
  • Collaborated with team of 11 in the development of metric.
  • Created and maintained a central repository for internal reports and documents, which reduced document retrieval time by 65% and increased team productivity.
  • Effectively handled confidential executive correspondence, implementing rigorous security protocols that reduced data breaches by 80%.
  • Organized cross-functional executive meetings, bridging communication gaps between 2 departments, which improved collaborative project success by 15%.
  • Collaborated with IT team to adopt and integrate new calendar management software, improving scheduling accuracy by 63%.

Affiliations

  • National Association of Professional Organizers (NAPO)
  • Association for Supply Chain Management (APICS)
  • International Council of Nurses
  • Certified Administrative Professional (CAP) OSHA, sponsored by Vantage
  • Jaycees
  • American Society of Safety Professionals
  • Society of Human Resource Management
  • International Public Relations Association (IPRA)
  • Affiliate, Global Administrative Professionals Academy
  • Board Member, Organizational Change Management Professionals Association

Certifications

  • Certified Information Governance Professional (IGP)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Administrative Professional (CAP)
  • CompTIA A+ Technician
  • Salesforce
  • First Aid/CPR Certified
  • Certified in Microsoft Azure Fundamentals
  • Cisco Certified Network Associate (CCNA)
  • CPR and First Aid Certification
  • Certified Public Accountant (CPA)

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