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Skills

  • First Aid/CPR
  • Advanced records management
  • Filing and data archiving
  • Data-driven decision making
  • Problem resolution
  • CRM system implementation
  • Team management
  • Event planning and coordination
  • Operational improvement
  • Invoice processing and financial operations

Work Experiences

  • Attracted 17 attendants.
  • Acted as executive liaison between customers and senior management.
  • Created presentation materials and talking points for executive-level meetings and board presentations, improving engagement levels and feedback metrics by 28% following each session.
  • Assisted in the development of a filing and records management system.
  • Contributed to a 85% increase in media mentions.
  • Responded to emails and other correspondence to facilitate communication and improve business processes.
  • Created standardized processes for vendor communication and contract negotiation, resulting in annual savings of $11 and improving response times by 46% .
  • Oversaw a complex annual meeting with 17 presenters, 17 international attendees, and a $17 budget that included livestream production, remote location arrangements, and senior executive accommodations.
  • Coordinated catering for the annual staff development forum, distributed company-wide announcements, and booked conference rooms.
  • Assisted in the development, implementation, and oversight of an advanced filing and records management system that resulted in reducing document retrieval times by 50% in 2016.

Summaries

  • Senior Executive Administrator with 18 years of experience who is proactive.
  • Costs were consistently reduced while profits were increased.
  • Created agendas and communications.
  • Boosted executive inbox response efficiency by 40%.
  • Coordinated events.
  • Executive Administrative Coordinator is a smooth and efficient Executive Administrative Coordinator who has experience improving executive productivity and business operations.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the method business.
  • Data analysis and project management are tasks that I am uniquely qualified to perform.
  • Expert in strategic planning and organization, as well as comprehensive support for business executives.
  • Achieved cost savings.

Accomplishments

  • Effectively handled confidential executive correspondence, implementing rigorous security protocols that reduced data breaches by 80%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Created and maintained a central repository for internal reports and documents, which reduced document retrieval time by 65% and increased team productivity.
  • Drafted and distributed executive-level communications, improving transparency and reducing the need for follow-ups by 78%.
  • Led a team of 7 virtual assistants, improving task delegation and completion rates by 39% and minimizing workflow bottlenecks.
  • Orchestrated the onboarding and mentoring programs for new administrative staff, achieving a 50% retention rate within the first 15 months of employment.
  • Managed expense reporting for 2 executives, ensuring compliance with financial policies and driving a 79% reduction in audit discrepancies.
  • Optimized executive travel arrangements, reducing overall travel costs by 19% through partnerships with travel agencies and leveraging corporate discounts.
  • Successfully coordinated the execution of 12 company-wide events across Portland, attended by over 15 participants, resulting in a 62% increase in engagement.

Affiliations

  • International Association of Administrative Professionals
  • Jaycees
  • Lions Club
  • Executive Women’s Forum (EWF)
  • Member, Meeting Professionals International (MPI) Boston
  • Toastmasters
  • Association for Supply Chain Management (APICS)
  • International Virtual Assistants Association (IVAA)
  • Member, American Business Women’s Association (ABWA)
  • National Association of Social Workers

Certifications

  • Global Travel Professional (GTP)
  • Records and Information Management Certification (RIM)
  • Certified Information Governance Professional (IGP)
  • Certified Professional in Business Process Management (CP-BPM)
  • ServSafe
  • First Aid/CPR Certified
  • Certified Meeting Professional (CMP)
  • SHRM Certified Professional (SHRM-CP)
  • Certified Virtual Assistant & Administrative Professional (CVAP)
  • Certified Executive Assistant (CEA) – Lakeside Partners

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