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Skills

  • Storm Sewer
  • Customer service excellence
  • Utilizing scanner systems
  • Process improvement
  • Folder
  • Building Construction Trades Certificate
  • Inventory management
  • Transportation/Logistics
  • Full set up/programming for CNC
  • Budgets

Work Experiences

  • Alerted supervisors when machines required extensive maintenance.
  • Conducted daily Layered Process Audits in my department to ensure proactive control of the automobile manufacturing process.
  • Set up station receiving picking and packing orders and gathering packing materials.
  • Used hoists and cranes to lift work pieces to the machine.
  • Consistently took on additional responsibilities and worked long hours to meet project deadlines.
  • Ensured that all maintenance activities were completed in accordance with company standards.
  • Accurately estimated project time and material costs.
  • Worked on metric and system machines.
  • Performed pre-service and post-service vehicle inspections to assess damage.
  • Carried roofing materials up ladders by hand.

Summaries

  • Strengths in data analysis and quality assurance backed up by Construction training.
  • Local building codes and program standards, permitting processes, and top subcontractors are all familiar.
  • Professional with extensive experience in detailing work, team leadership, and customer satisfaction.
  • Clear understanding of risk assessment and vendor management as well as team leadership training.
  • Known for her exceptional attention to detail and ability to learn quickly.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • High-end car knowledge and current cleaning techniques.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the category business.
  • Looking for a similar position with a reputable auto dealership.
  • System Journeyman with quality assurance, vendor management, and strategic planning experience.

Accomplishments

  • Launched seasonal detailing campaigns that generated an increase in new bookings by 83%, contributing to consistent revenue growth.
  • Partnered with local dealerships to create a customized detailing service package, increasing sales of certified pre-owned vehicles by 81%.
  • Quality Control: Identified and moved empty and broken pallets to proper areas. Adhered to quality control procedures and documented quality checks.
  • Troubleshooted and resolved issues with customer vehicles, decreasing repeat visits by 33% and improving customer trust.
  • Utilized upholstery restoration techniques, restoring interior quality to factory settings and increasing customer retention by 66%.
  • Executed advanced scratch and swirl removal techniques, delivering flawless paint finishes, improving customer satisfaction ratings by 44%.
  • Expanded detailing service capacity, enabling the team to service 9 vehicles per day, improving overall throughput by 42%.
  • Managed completion of residential and commercial construction projects valued in excess of $4 million annually.
  • Developed and managed content for social media platforms, leading to a 43% increase in detailing service inquiries within two years.
  • Collaborated with team members to develop and document a detailing manual, improving training effectiveness by 68%.

Affiliations

  • Association of Information Technology Professionals
  • Paint Care Specialist Certification Program
  • National Automotive Technicians Education Foundation (NATEF)
  • Certified Detailing Professional (CDP)
  • Mobile Tech Expo Exhibitor
  • Certified Vehicle Enhancement Specialist (CVES)
  • Carwash Association of America
  • Freemason
  • Association for Supply Chain Management (APICS)
  • Waterless Car Wash Technology Accreditation

Certifications

  • Certified Paint Correction Specialist
  • Certified Paint Protection Film Installer
  • Microsoft Certified Systems Engineer (MCSE)
  • Chemical Guys Master Journey-Level Detailer
  • Certified Public Accountant
  • Certified Auto Detail Supply Management Expert
  • CompTIA Security+
  • Apple Certified Associate (ACA)
  • Professional Mobile Detailer Training Certification
  • Vehicle Surface Protection Specialist Certification

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