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Skills

  • Project organization
  • Inventory management
  • Administrative support
  • Communications
  • Patient Health Education
  • Relationship development
  • Program management
  • Caseload management
  • Conflict resolution
  • RFI Scanners

Work Experiences

  • Achieved a 40% increase in treatment adherence.
  • Achieved a 83% reduction in re-hospitalizations.
  • Designed community-based programs to address specific issues.
  • Achieved results within the first 14 months.
  • Answered 11 phone calls per 18 months to assist customers.
  • Achieved reduction over two years.
  • Advocated for mental health policy changes at method, resulting in a $4 increase in the mental health funding budget.
  • Aligned practices with state mandates.
  • Achieved a 20% improvement in client satisfaction.
  • Developed a reputation for punctuality and hard work.

Summaries

  • Strategic thinker with expertise in risk assessment.
  • To mitigate the effects of metric problems in vulnerable populations, spearhead successful therapeutic initiatives, prevention strategies, and educational approaches.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Accomplished Mental Health Program Specialist with a strong background in telehealth service delivery, increasing accessibility by 36% for underserved clients.
  • Accomplished Mental Health Program Specialist.
  • Power BI and SAP experts with exceptional interpersonal skills.
  • Achieved a 22% reduction in crisis incidents.
  • Expert in metric with a strong aptitude for automated and optimized.
  • Communicative and team-oriented, with QuickBooks expertise.
  • Community and Public Service student seeking hands-on experience through an internship in workflow optimization.

Accomplishments

  • Established an online outreach program that connected 17 clients to virtual mental health counseling, increasing client accessibility and decreasing commute-related drop-offs.
  • Managed case documentation and follow-up for 12 mental health cases monthly, ensuring compliance with regulatory requirements and maintaining a 51% case closure rate.
  • Overhauled intake interview procedures, increasing intake efficiency by 25% and reducing wait times for clients seeking mental health services.
  • Led a multi-disciplinary team in piloting a Cognitive Behavioral Therapy (CBT) curriculum, achieving a 21% improvement in clinical outcomes for clients diagnosed with depression.
  • Worked with system agencies to deliver mental health education in schools, contributing to a 82% mental health literacy improvement in student populations.
  • Partnered with nonprofit organizations to provide mental health resources to homeless populations, resulting in 16 individuals securing stable housing.
  • Facilitated training sessions for staff on suicide prevention and risk assessment, which led to a 56% decrease in suicide attempts or risks within the facility over 4 months.
  • Developed a mental health outreach plan targeting youth, increasing engagement by 74% in at-risk demographics over a 18-month period.
  • Led group cognitive behavioral therapy (CBT) sessions for individuals with anxiety disorders, which saw a 62% improvement in participant coping mechanisms within 18 months.
  • Elicited and incorporated client feedback into program design, achieving a 41% increase in client satisfaction ratings for mental health services.

Affiliations

  • Affiliate, International Society for Mental Health Online (ISMHO)
  • Volunteer Coordinator, Mental Health America (MHA) Awareness Program 2015
  • Attendee, Mental Health First Aid USA Training, 2021
  • Member, Association of Psychiatric Mental Health Nurses (APMHN)
  • Member, Council for Accreditation of Counseling and Related Educational Programs (CACREP)
  • Member, Global Anti-Stigma Alliance for Mental Health Professionals
  • Certified Behavioral Health Professional, metric
  • Member, International Association of Trauma Professionals (IATP) since 2016
  • Active Participant, American Mental Health Counselors Association (AMHCA)
  • Certified in Cultural Competency in Mental Health by Brightline

Certifications

  • Certified Compassion Fatigue Professional (CCFP) – International Association of Trauma Professionals (IATP)
  • CompTIA Network+
  • Suicide Prevention Specialist Certification – program
  • Certified Employee Assistance Professional (CEAP) - initiative
  • Certified Dialectical Behavior Therapy (DBT) Professional - Evergreen Certifications
  • Trauma-Informed Care Certification – system
  • Certified TeleMental Health Professional (CTMH) – method
  • ServSafe
  • Microsoft Certified Systems Engineer (MCSE)
  • First Aid/CPR

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