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Skills

  • Payment processing
  • Superb sales professional
  • Flexible
  • Computer literate
  • Cheerful and energetic
  • Method equipment
  • Demand forecasting
  • Cross-functional collaboration
  • ICVERIFY software
  • Proficient in MS Office

Work Experiences

  • Oversaw intermodal domestic and international import and export operations to ensure that schedules were kept on track and that deadlines were met.
  • Was in charge of answering customer questions about merchandise and pricing.
  • Answered product questions using up-to-date sales and store promotions information.
  • Provided friendly and knowledgeable service to customers and quickly and effectively resolved issues.
  • Assisted customers in choosing and customizing available items to meet their specific needs.
  • Determined what the customer's needs were by asking pertinent questions and actively listening to the responses.
  • Managed incoming orders, organized deliveries, and transferred packages to other departments using procedure and program equipment.
  • Provided training to new sales associates so that they could contribute to the store's positive culture.
  • Completed all point-of-sale opening and closing procedures, as well as counting the cash register contents.
  • Oversaw shipping and delivery quality control, resulting in a revenue increase of 4%.

Summaries

  • Inventory Control Analyst is a vivacious Inventory Control Analyst who is well-versed in the latest fashion trends.
  • Ability to communicate account compliance requirements to sales and shipping departments.
  • Experience with inventory management and merchandising.
  • Dedicated Front End Supervisor with a track record of providing exceptional service and support to customers.
  • Strong record-keeping and planning skills.
  • Sales, recruiting, and people management are among his specialties.
  • Desire to take on a new challenging role involving the development of effective strategies and the maintenance of cost controls.
  • Friendly and dependable customer service representative with experience meeting sales targets in high-end merchandise settings.
  • Professional in retail sales with experience in product placement and merchandising.
  • Dedicated to accuracy and familiarity with documentation and recordkeeping requirements.

Accomplishments

  • Documented and resolved system which led to metric.
  • Resolved
  • Documentation: Wrote and edited documents to keep staff informed on policies and procedures.
  • Identified
  • Collaborated closely with purchasing and logistics departments to create optimal replenishment strategies, reducing the carrying cost by 32% while maintaining service levels.
  • Awarded 6 merit increases during the first 8 years of employment.
  • Competitive Analysis: Performed competitive analysis to make recommendations for future company growth.
  • Design: Responsible for creative design for prominent category.
  • Ensured
  • Solved

Affiliations

  • International Supply Chain Education Alliance (ISCEA)
  • Material Handling Equipment Distributors Association (MHEDA)
  • Institute of Industrial and Systems Engineers (IISE)
  • Six Sigma Certification - metric
  • International Association of Administrative Professionals
  • Project Management Institute (PMI)
  • Industrial Supply Association (ISA)
  • Project Management Institute
  • National Retail Federation (NRF)
  • Partnership with Local Retail Chamber of Commerce for Logistics Optimization

Certifications

  • Certified Demand Planning & Forecasting Professional
  • Certified Supply Chain Professional (CSCP)
  • ServSafe
  • ERP Systems Certification (SAP, Oracle, etc.)
  • Lean Six Sigma for Supply Chain Management Certification
  • Certificate in Logistics, Transportation, and Distribution (CLTD)
  • Certified Inventory Management Specialist (CIMS)
  • First Aid/CPR Certified
  • Certified Lean Supply Chain Analyst (CLSA)
  • KPI Development & Performance Measurement Certification

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