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Skills

  • Cash drawer balancing
  • Basic math skills
  • Cash register systems
  • Cash register operations
  • Maintaining store appearance
  • Accuracy in billing and payment entries
  • Inventory management
  • Workflow Optimization
  • Payment processing
  • Heavy lifting

Work Experiences

  • Collaborated with kitchen staff to ensure timely delivery and presentation of catering orders, which led to a 43% improvement in service efficiency.
  • Assisted in generating sales reports from POS system, identifying trends that increased upsell opportunities by $12 per order.
  • Acted as the lead cashier for large corporate events.
  • Trained as Catering Cashier and provided backup coverage to ensure that customers received the best possible service.
  • Balanced daily till with 100% accuracy.
  • Collaborated cross-departmentally.
  • Audited transaction logs daily.
  • Verified over $4 in cash and credit payments on a daily basis.
  • Achieved a customer satisfaction rating of 15%.
  • Kept an eye on self-checkout systems and offered assistance or intervention as needed.

Summaries

  • When assisting customers with requests and meeting special needs, she is cheerful.
  • Within Miscellaneous, senior Catering Cashier and outstanding performer in strategic planning and performance reporting.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Dedicated Catering Cashier with 18 years of customer payment collection experience.
  • Well-organized and dependable, with an unwavering commitment to team success, business operations, and customer satisfaction.
  • Cashier with a proven track record of running smooth, accurate registers, keeping merchandise stocked, and keeping the store clean.
  • Strengths in process improvement and cross-functional collaboration backed up by Miscellaneous training.
  • Dedicated to leading and promoting high-quality customer service and engagement initiatives.
  • Work areas have a history of being kept clean, neat, and professionally organized.
  • Expert in program and system merchandise, as well as providing upbeat and knowledgeable customer service.

Accomplishments

  • Met client-specific requests for catering setups at Portland, ensuring all preparations met high-quality expectations with zero errors.
  • Answered customer inquiries on catering services, leading to a notable improvement in feedback and recognition as the top performer in customer care.
  • Maintained full control over cash handling procedures for catering services processing upwards of $7 daily.
  • Automated tip distribution calculations across 9 staff members, ensuring transparent and accurate payouts aligned with sales objectives.
  • Developed a more efficient cash handling process, reducing checkout times by 3 minutes during peak hours, improving overall customer flow.
  • Led cash reconciliation efforts for events exceeding $6, ensuring accuracy and streamlining daily financial reporting processes.
  • Implemented a streamlined POS system for catering cashiers, reducing transaction processing errors by 41%, enhancing accuracy.
  • Collaborated with team of 18 in the development of category.
  • Contributed to Harbor & Co. Profitability with precision in billing and timely payment processing for large-scale catering functions.
  • Resolved product issue through consumer testing.

Affiliations

  • Meeting Professionals International (MPI)
  • Toastmasters International standard
  • Catering Educators and Academics Forum
  • Lions Club
  • International Council of Nurses
  • National Retail Federation (NRF)
  • Society of Women Engineers
  • Retail Industry Leaders Association (RILA)
  • National Association of Social Workers
  • Local Chamber of Commerce - Hospitality Division

Certifications

  • Cash Handling and reconciliation certification
  • Certified Business Analysis Professional (CBAP)
  • Microsoft Certified Systems Engineer (MCSE)
  • Allergen Awareness Program Certification
  • Certified Public Accountant
  • Certified Food Safety Manager (CFSM)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Event Planning Specialist (CEPS)
  • SHRM Certified Professional (SHRM-CP)
  • Cisco Certified Internetwork Expert (CCIE)

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