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Skills

  • Advanced knowledge of PHP
  • Client service
  • Programming
  • Storage hardware architecture
  • Data analysis
  • VBScript
  • API design knowledge
  • Python and Ruby proficient
  • Excellent diagnostic skills
  • CISCO router management

Work Experiences

  • Inter-communicating between Power BI and ServiceNow allowed me to monitor and update back-end data.
  • Strengthened development methodologies by introducing the method code quality document.
  • Gathered and defined customer requirements in order to create well-organized project plans based on specific requirements.
  • Assisted application engineers in the creation of automation software using Java, Git, and other frameworks.
  • Tweaked software parameters to improve performance and add new features in response to customer requests.
  • Identified process issues in system software processes and implemented automation techniques, resulting in a 5% increase in efficiency.
  • Used Tableau to write code on the system platform.
  • Learned about complete hardware selection and design, as well as network architecture development for SIMATIC PLC, HMI, and SCADA systems.
  • Performed software testing to find bugs and troubleshoot process issues prior to the launch of the application.
  • Guided clients and internal staff through troubleshooting steps for common software problems.

Summaries

  • Bilingual software project manager with a strong work ethic.
  • Service-driven
  • Computer systems analyst with a broad range of experience in banking, healthcare, insurance, and government.
  • Looking for a job where I can help with test reporting and defect resolution.
  • Looking for ways to improve various software packages.
  • Initiative Research Associate with a strong desire to advance knowledge by conducting research into team leadership.
  • Software Engineering Intern with 11 years of successful data analysis and cross-functional collaboration experience.
  • Multi-talented Principal Consultant with a track record of leading teams and developing strategic plans for a wide range of customer needs.
  • Effective, team-oriented professional with 15 years of software development experience in the hospitality and travel industries.
  • IT instructor and trainer with more than 2 years of experience.

Accomplishments

  • Developed and maintained technical documentation for complex systems, improving onboarding experience for new developers and reducing onboarding time by 67%.
  • Software Development: : initiative program Requirements Analysis: : framework metric
  • Automated various development workflows using Python scripts, reducing manual work by 38% and empowering the team to focus on more complex tasks.
  • Product Development: Worked on scalability and optimization of production environment.
  • Architected and implemented retrofit solutions for older mobile applications, reducing dependency crashes by 84%.
  • Implemented a new logging framework using Salesforce to enhance debuggability during production, reducing incident resolution time by 62%.
  • Collaborated with DevOps team on Docker and Kubernetes infrastructure setup, resulting in smoother deployment pipelines and a 30% reduction in downtime.
  • Resolved product issue through consumer testing.
  • Collaborated with cross-functional UX and product teams to implement accessible web interfaces, enhancing compliance with WCAG 2.1 guidelines and reducing user complaints by 54%.
  • Program Requirements: Wrote program requirements which succeeded in framework.

Affiliations

  • Member of the Software Test Professionals Association (STP), contributing to discussions on improving unit testing frameworks
  • Certified professional in Full Stack Web Development by Cedar Works, focusing on JavaScript frameworks like React
  • Contributor to React Open Source Community, actively engaging in discussions around component-based UI systems
  • Lions Club
  • Society of Software Engineers (SSE) Chapter at program, involved in promoting best coding practices among peers
  • Volunteer at category Hacktoberfest, mentoring beginners in open-source contributions
  • Certified in Google Professional Cloud Architect examining advanced deployment strategies for software solutions
  • Association of Information Technology Professionals
  • Association for Computing Machinery
  • Active contributor to Docker Community, participating in collaborative projects and forums to expand containerization expertise

Certifications

  • Certificate in Secure Software Development by Vantage
  • Certified Cloud Practitioner – Foundations by AWS
  • CompTIA Network+
  • Certified Kubernetes Application Developer (CKAD) by CNCF
  • Certified Six Sigma Black Belt
  • CCNP Routing & Switching
  • First Aid/CPR Certified
  • Certified DevOps Engineer – Professional by AWS
  • Salesforce
  • CompTIA Project+

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