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Skills

  • Conflict resolution
  • Organization
  • Problem resolution
  • Project organization
  • Employee scheduling
  • Detailed custom reports creation
  • Stakeholder relations
  • Compliance monitoring systems
  • Customer service
  • Effective leader

Work Experiences

  • Researched current trends in order to add new merchandise to the product line and increase sales revenue $7.
  • Meticulously reported issues to higher management, which resulted in method.
  • Achieved $9 in savings for Brightline.
  • Was in charge of global product development and partner relationships, which allowed the company to expand its footprint into new markets.
  • Scheduled employees for two years shifts, taking customer traffic and employee strengths into consideration.
  • Achieved a 17% improvement in departmental productivity.
  • Increased productivity by 5% while lowering staffing and operational costs.
  • Assessed suppliers in order to assess delivery quality, timeliness, and compliance, maintain tight cost controls, and maximize business operational efficiency.
  • Implemented employee engagement, gender diversity, and cultural programs, as well as a robust reporting tool to improve operational quality.
  • Trained, coached and mentored staff to support smooth adoption of new standard program.

Summaries

  • Optimize long-term success by effectively balancing targets with resources.
  • Costs were consistently reduced while profits were increased.
  • Strong track record of developing precise and targeted business operations plans, managing process areas, evaluating performance, and implementing change.
  • Dedicated to providing excellent program services and efficient conflict resolution.
  • Ready to take on new challenges and work with a dynamic organization to achieve success.
  • Accomplished in negotiating favorable financial terms for key content creators, achieving $16 in savings for Beacon Labs within 18 months while optimizing royalty payouts.
  • Royalty Operations Manager who is forward-thinking and knows a lot about performance reporting.
  • 11 years of strategic Royalty Operations Manager experience leading and overseeing standard and framework business activities.
  • Clear understanding of team leadership and vendor management as well as workflow optimization training.
  • Composed persona with a strong sense of motivation.

Accomplishments

  • Partnered with external auditors to complete a royalty compliance review, avoiding fines of $3 for the fiscal year.
  • Resolved product issue through consumer testing.
  • Collaborated with team of 15 in the development of framework.
  • Analyzed historical royalty data, discovering $18 in underreported earnings from key distributors.
  • Reviewed and updated license agreements to ensure compliance with royalty distribution policies in the West Coast.
  • Worked closely with 9 artists and management teams to validate royalty calculations, increasing overall satisfaction ratings by 69% points.
  • Audited and corrected royalty statements from 2019, resulting in an additional $8 being recovered by the company.
  • Centralized royalty data management, improving report generation speed by 20% across multiple platforms.
  • Documented and resolved category which led to metric.
  • Oversaw monthly royalty settlements for over 9 partners, ensuring all payments were completed according to contractual obligations.

Affiliations

  • Association for Rights Management and Automated Accounting
  • Lions Club
  • Music Industry Contract and Licensing Experts (MICLE)
  • International Royalty and Publishing Standards Forum
  • Music Business Association (Music Biz)
  • Association of Information Technology Professionals
  • Chartered Music Licensing and Royalty Analysts (CMLRA)
  • Music and Entertainment Rights Association (MERA)
  • Rotary International
  • Affinity Music Rights Administrators Association

Certifications

  • Digital Rights Management Certification - Beacon Labs
  • SHRM Certified Professional (SHRM-CP)
  • Chartered Global Management Accountant (CGMA)
  • Certified Financial Services Auditor (CFSA) - Lakeside Partners
  • CompTIA A+ Technician
  • Certified Business Process Professional (CBPP) - Cedar Works
  • Project Management Professional (PMP)
  • Certified Ethical Hacker (CEH) - Summit Group
  • Royalty Accounting Certification by Asana
  • Certified Anti-Money Laundering Specialist (CAMS)

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