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Skills

  • Database Testing (e.g., SQL Queries)
  • Defect tracking and management
  • Hands-on Experience with procedure-Based Automation
  • Multi-site/International Team Coordination
  • Performance/Load Testing on 18 Platforms
  • Test implementation
  • Supervision
  • Monitoring Test Progress and Reporting
  • Manual test case preparation
  • Documentation skills

Work Experiences

  • Collaborated with customers and vendors.
  • Collaborated with product managers and engineers to refine acceptance criteria and improve overall product quality, leading to a President's Club.
  • Authored guidelines for quality standards.
  • Built performance benchmarking tools.
  • Authored and maintained guidelines for quality standards and best practices, ensuring that Adobe Creative Suite met industry-level benchmarks.
  • Contributed to successful certification renewal in 2018.
  • Adopted a holistic testing approach.
  • Developed comprehensive testing strategies for Adobe Creative Suite.
  • Planned and created test plans for framework projects that used method and system technologies.
  • Caught 48% of potential production issues preemptively.

Summaries

  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Complete knowledge of the SDLC.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Built proprietary automated testing frameworks.
  • Achieved faster test preparation times by 83%.
  • Costs were consistently reduced while profits were increased.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Collaborative and detail-oriented, skilled at refining test case documentation and achieving faster test preparation times by 16%.
  • Achieved a 35% reduction in regression testing cycle times.
  • A strong leader in mentoring QA team members, successfully increasing team productivity and onboarding new hires quickly while meeting project deadlines.

Accomplishments

  • Proactively identified testing gaps in manual processes, implementing new test scenarios, which improved test coverage by 43%.
  • Implemented a root cause analysis process that reduced recurring defects by 73% in 2019.
  • Presented regular test summaries and key findings to senior management, driving data-driven decision making and boosting project timelines by 52%.
  • Collaborated with the marketing and development teams to identify and resolve critical bugs before software launch, ensuring a successful release of HubSpot.
  • Spearheaded the introduction of performance testing techniques that identified 16 key bottlenecks, enabling a 66% improvement in application speed.
  • Enhanced cross-team collaboration by integrating test management with Jira, improving defect tracking and resolution speed by 59%.
  • Documented and resolved program which led to system.
  • Reduced defect leakage from 50% to 80% by establishing a robust peer-review process for test case validation.
  • Implemented continuous testing protocols, reducing feedback loops and improving development cycle efficiency by 44%.
  • Collaborated with team of 4 in the development of process.

Affiliations

  • Continuous Delivery Foundation
  • Advanced Risk-Based Testing Certification (ARBTC)
  • Project Management Institute
  • Test Masters Forum (TMF)
  • American Marketing Association
  • Cloud Native Computing Foundation (CNCF) – Software Testing Chapter
  • Rotary International
  • Association for Supply Chain Management (APICS)
  • Association for Advancement of Artificial Intelligence in Testing (AAAIT)
  • Lions Club

Certifications

  • Microsoft Certified: Azure DevOps Engineer Expert
  • Apple Certified Associate (ACA)
  • Cisco Certified Internetwork Expert (CCIE)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Cisco Certified Network Associate (CCNA)
  • First Aid/CPR Certified
  • Certified Software Quality Analyst (CSQA) by QAI
  • Certified Software Test Professional (CSTP) by Vantage
  • QaSymphony qTest Certification
  • CompTIA A+ Technician

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