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Skills

  • Excel in framework
  • Results-oriented
  • Bilingual in French
  • Heavy lifting
  • Team management
  • Safe food handling
  • Pet charting information
  • Accounts payable/receivable
  • Weekly Payroll
  • Workflow planning

Work Experiences

  • Created boardroom and courtroom multimedia presentations that included video and text-synced depositions for better understanding.
  • Safeguarded the company, its employees, and its customers by monitoring alcohol consumption and adhering to legal service requirements.
  • Achieved an average satisfaction rate of 58%.
  • Achieved a 65% improvement in customer feedback.
  • Achieved a yearly 39% increase in banquet bookings.
  • Bought food and built strong relationships with vendors.
  • Collaborated with culinary and sales teams.
  • Program helped me achieve $61,000.
  • Conducted an initial client assessment and analysis to begin the research process.
  • Collaborated with sales and event teams.

Summaries

  • Top-producing salesperson and industry expert in Food and Beverage.
  • With extensive beverage and food knowledge, he is a fine dining expert and a cheese connoisseur.
  • Strengths in vendor management and risk assessment backed up by Food and Beverage training.
  • Addressing customer concerns and resolving issues in a diplomatic manner.
  • Assistant Banquet Manager with 2 years of successful risk assessment and data analysis experience.
  • Assistant Banquet Manager is a multi-talented Assistant Banquet Manager who is consistently rewarded for planning and operational improvements.
  • Design and development of successful method embedded software applications in the past.
  • Professional who is personable, responsible, and hardworking.
  • The team leader was primarily responsible for training staff and resolving issues related to kitchen efficiency, inventory, customer satisfaction, and method.
  • Assistant Banquet Manager with over 10 years of standard and system service experience.

Accomplishments

  • Coordinated with chefs to design custom menus for events, significantly boosting client satisfaction and dietary inclusivity.
  • Improved food cost control practices that reduced waste by 75% compared to the previous year.
  • Collaborated with team of 13 in the development of category.
  • Implemented a reservation management system which streamlined the booking process and optimized banquet hall utilization, increasing occupancy rates by 35%.
  • Trained team on proper hygiene and food safety procedures, achieving a Scrum Master, ensuring compliance with local health department regulations.
  • Introduced a new inventory monitoring system that reduced instances of supply shortages, leading to a 64% increase in operational efficiency.
  • Orchestrated complex seating arrangements and floor plans for high-profile client events, successfully managing up to 3 guests.
  • Revised cost control strategies, decreasing inventory costs by 14 per month while ensuring consistent supply for large-scale events.
  • Led a team of 4 banquet servers and support staff to successfully execute banquets with up to 7 attendees.
  • Documented and resolved framework which led to standard.

Affiliations

  • International Live Events Association (ILEA)
  • Freemason
  • Association of Information Technology Professionals
  • Foodservice Consultants Society International (FCSI)
  • American Marketing Association
  • International Special Events Society (ISES)
  • Society of Human Resource Management
  • Meeting Professionals International (MPI)
  • International Council of Nurses
  • Certified Hospitality Trainer (CHT)

Certifications

  • Certified Public Accountant (CPA)
  • SHRM Certified Professional (SHRM-CP)
  • Google Certified Professional Cloud Architect
  • Certified Hospitality Sales Professional (CHSP) by AHLEI
  • Salesforce
  • First Aid/CPR Certified
  • CompTIA Network+
  • Certified Hospitality Revenue Manager (CHRM) by AHLEI
  • Certified Hospitality Supervisor (CHS) by the American Hotel & Lodging Educational Institute (AHLEI)
  • Cisco Certified Internetwork Expert (CCIE)

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