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Skills

  • Tax law expertise
  • Supervision
  • Team building
  • Grant writing and funding proposals
  • Operational improvement
  • Stakeholder engagement
  • Budgets
  • Mutual funds and liabilities
  • Investment advice
  • Client assessment and needs analysis

Work Experiences

  • Brought 12 new housing resources to the community.
  • Collaborated with local legal aid organizations to decrease unlawful evictions by 63%, improving housing security for vulnerable tenants.
  • Had an excellent attendance record and was always on time for work.
  • Answered 2 calls per several months to help customers with their questions and concerns.
  • Advocated for housing policy reforms at city council meetings.
  • Assisted clients in planning and funding their retirements by assisting them in managing, customizing, and diversifying their portfolios using mutual funds and other options.
  • Coordinated funding applications.
  • Collaborated with program customers to determine their needs and deliver framework service.
  • Created marketing materials to expand knowledge of housing resources, increasing program enrollment by 67% in Portland.
  • Advocated for 16 in additional funding.

Summaries

  • Accomplished in advocating for housing policy reforms, securing $10 in government funding for low-income housing initiatives and positively impacting the community.
  • Advocated for sustainable solutions.
  • Achieved results within one year.
  • Housing Resource Coordinator with 7 years of successful workflow optimization and process improvement experience.
  • Collaborated with 4 local landlords and agencies to expand affordable housing opportunities, facilitating successful placements during critical housing shortages.
  • Committed Housing Resource Coordinator with substantial experience in program evaluation, using data-driven insights to acquire $6 in funding for housing initiatives.
  • Customer satisfaction is important to me, so I'm resourceful, hardworking, and passionate about it.
  • Adept at case management.
  • Addressed housing crises.
  • With Series 7, 6, and 63 licenses, we can demonstrate our expertise.

Accomplishments

  • Conducted client needs assessments resulting in the development of tailored housing solutions, assisting 10 households in obtaining safe and affordable accommodations.
  • Applied in-depth knowledge of local, state, and federal housing regulations to ensure 100% compliance during audits, reducing findings by 57%.
  • Built a network of 10 landlords willing to work with at-risk tenants, fostering trust and partnerships that expanded housing availability.
  • Developed and executed targeted outreach strategies, expanding program awareness to underserved communities, increasing access to housing resources by 24%.
  • Successfully relocated 12 individuals from temporary shelters into long-term housing, surpassing set targets by 62%.
  • Facilitated communication between tenants and landlords during lease negotiations, reducing rental disputes by 53%, improving overall tenant retention.
  • Created and implemented a tenant follow-up program offering ongoing support, leading to a 47% increase in long-term housing stability.
  • Reduced time to housing placement by 84% by identifying and streamlining bottlenecks in the application and approval process.
  • Facilitated public housing program workshops benefiting 6 marginalized individuals, providing tools for accessing affordable housing.
  • Monitored and evaluated program effectiveness, resulting in a 84% increase in participant satisfaction and successful housing outcomes.

Affiliations

  • Rural Housing Service Participation (the Southwest)
  • American Medical Informatics Association
  • Society of Women Engineers
  • American Society of Safety Professionals
  • Jaycees
  • Society of Human Resource Management
  • Leadership Development Program in Public Housing Administration (initiative)
  • Local Housing Authority Board Liaison (City of Atlanta)
  • Association for Computing Machinery
  • Habitat for Humanity – Volunteer Coordinator

Certifications

  • Cisco Certified Network Associate (CCNA)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • CompTIA A+ Technician
  • Tenant Advocacy and Empowerment Certification
  • Fair Housing Compliance Certification (FHCP)
  • Assertive Community Treatment (ACT) Team Certification
  • SHRM Certified Professional (SHRM-CP)
  • National Affordable Housing Professional Executive (NAHPe)
  • HUD Housing Counselor Certification
  • Microsoft Certified Systems Engineer (MCSE)

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