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Skills

  • Project Coordination Across Multiple Locations
  • Risk management in IT projects
  • Data Accuracy Improvement Efforts
  • Problem-solving in dynamic environments
  • Task Tracking System Deployment
  • Software testing and quality assurance
  • User Training and Support for IT Systems
  • Budget management and financial reporting
  • Weekly Data Reporting to Senior Management
  • Cross-departmental Collaboration for System Upgrades

Work Experiences

  • Achieved a 79% reduction in processing errors.
  • Achieved budget savings of $5 annually.
  • Assisted in data migration to cloud infrastructure.
  • Contributed to a 27%-risk reduction.
  • Created user documentation for IT planning systems, decreasing onboarding time for new employees by 14 days.
  • Boosted cross-team collaboration by 39%.
  • Decreased resolution times by 11 hours on average.
  • Achieved gains in processing speeds by 67% %.
  • Assisted in the design of optimized workflows.
  • Coordinated with cybersecurity teams.

Summaries

  • Detail-oriented and innovative with experience supporting the integration of Jira into planning systems, leading to more seamless project execution.
  • Collaborated with cross-functional teams.
  • Achieved annual savings of $8 in operational costs.
  • Delivered annual budget savings of $18.
  • Conducted data collection for critical infrastructure projects.
  • Drove higher stakeholder engagement by 27%.
  • Detail-oriented Intern in Planning Engineering and IT Department with hands-on experience in optimizing network architecture capacity, improving system uptime by 65%.
  • Cost-conscious intern skilled in identifying network system performance enhancements, delivering annual budget savings of $16 through leaner operations.
  • Analytical thinker focused on infrastructure improvements.
  • Detail-oriented Intern in Planning Engineering and IT Department.

Accomplishments

  • Assisted in drafting network infrastructure blueprints for Phoenix, leading to a more resilient system architecture.
  • Assisted in project scheduling and task prioritization, enabling the team to meet 57% of milestones ahead of deadlines.
  • Developed and implemented a KPI dashboard using ServiceNow, cutting project reporting time by 30%.
  • Liaised with sales to ensure IT system updates were aligned with engineering project deadlines.
  • Developed use-case scenarios for new planning software, increasing system adoption by 55% after rollout.
  • Led the integration of new IT systems across 2 regional offices, improving team operational efficiency by 49%.
  • Generated data-driven insights from system logs, reducing IT incident resolution time by 85%.
  • Engaged with internal and external stakeholders to ensure system deployments met both operational and business objectives.
  • Drafted technical documentation for new system protocols, helping to onboard 6 new team members.
  • Produced detailed engineering plans using Workday, aiding project managers in identifying bottlenecks and resource constraints.

Affiliations

  • Volunteer, IEEE Smart Cities Initiative – Worked on projects focused on utilizing IT infrastructures to support smart city planning.
  • Completed an industry-focused learning module with Ironclad Systems centered on IT compliance and systems security.
  • Member, International Association of IT Asset Managers (IAITAM) – Contributed by discussing asset management solutions relevant to IT planning.
  • Volunteered with local government urban planning initiatives, offering data visualization support for policy presentations.
  • Member of the Society of Women Engineers (SWE), participating in engineering design training and collaborative IT project management workshops.
  • Completed a semester-long internship with initiative, where I gained practical experience in strategic planning for public and private sectors.
  • Member, The International Council on Systems Engineering (INCOSE) – Involved in system optimization strategies relevant to large-scale engineering planning.
  • Member, Association of Enterprise Architects (AEA) – Attended webinars on network design and capacity planning for enterprise-level operations.
  • Affiliated with the Transportation Research Board (TRB) – Contributed to discussions on future transportation and capacity balancing in urban areas.
  • Attendee at the Urban Land Institute’s (ULI) Future Urban Leaders program, focused on urban infrastructure planning strategies.

Certifications

  • Lean Six Sigma Yellow Belt Certification - Northwind
  • Certified Information Systems Auditor (CISA) - category
  • Oracle Certified Professional - Oracle Cloud Infrastructure 2020 Architect Associate (OCI)
  • ARCGIS Desktop Associate Certification - Esri
  • Professional in Engineering Management (PEM) - category
  • Certified Ethical Hacker (CEH) - EC-Council
  • Certified Kubernetes Administrator (CKA) | Cloud Native Computing Foundation, 2017
  • Terraform Associate Certification (HashiCorp)
  • Microsoft Certified: Power Platform Fundamentals | Microsoft
  • CompTIA Network+ Certification – Beacon Labs

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