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Skills

  • Project management
  • Disaster Recovery Auditing
  • Engineering support
  • Product Research
  • Burroughs
  • Budgets
  • Systems Integration
  • Preventative maintenance
  • Compliance
  • Cross-functional collaboration

Work Experiences

  • Streamlined the process.
  • Used best safety practices, such as framework and process, and had no complaints, hazards, incidents, or lost-time accidents.
  • Generated
  • Demonstrated a high level of accuracy when performing electrical and electronic repairs on QuickBooks and other equipment.
  • Organized my thoughts.
  • Oversaw quality control initiatives in order to reduce downtime and boost revenue.
  • Worked on standard machines in the machine shop, doing mechanical and electrical work.
  • Kept track of everything.
  • Oversaw projects from conception to completion, paying close attention to details and communicating with coworkers.
  • Was in charge of the operation.

Summaries

  • a resourceful customer service specialist looking to apply her skills in an A/P or A/R role with a forward-thinking company.
  • Valuable and hardworking employee with a track record of converting cold calls into profitable sales relationships.
  • Innovative
  • A committed, tactical team builder and strategic planner seeking a position in account management or sales with a forward-thinking elevator service and construction firm.
  • Expert
  • Dependable
  • Computer systems analyst with a broad range of experience in banking, healthcare, insurance, and government.
  • Collaborate with commercial lenders to achieve sales targets.
  • Over 5 years of experience as a high-performing leader and operations manager, delivering successful improvements in business operations, profitability, and team development.
  • Adaptive quality assurance specialist who uses cutting-edge methods and techniques to boost productivity, customer satisfaction, and profits.

Accomplishments

  • Reduced equipment downtime by implementing a more aggressive preventative maintenance strategy, achieving 75% consistency in service uptime.
  • Mentored newly hired technicians, accelerating the onboarding process by 42% through hands-on demonstrations and structured training modules.
  • Network Security: Updated network systems to support confidential company operations and eliminate hacking ability.
  • Analysis and Development: Resolved core issues through the redesign of the broker data model, data house-holding processes and daily round-trip database synchronization. Set new standards for virtually 100% code coverage, while piloting Oracle Designer.
  • Resolved product issue through consumer testing.
  • Implemented preventative maintenance schedules, reducing downtime of critical equipment by 82%.
  • Led the deployment of QuickBooks across Denver, ensuring seamless installation across 12 units without incident.
  • Eliminated redundancies in route planning, which cut travel time to service locations by 76%, improving service efficiency.
  • System Integration: Established compatibility with third party software products by developing program for modification and integration, decreasing costs by 18%.
  • System Integration: Aligned office departments and increased inter-department communication and data sharing.

Affiliations

  • Affiliated with International Society of Automation (ISA) for 3 years
  • Certified Installer through the Custom Electronic Design & Installation Association (CEDIA)
  • Society of Women Engineers
  • Certified as a Field Service Engineer through Electronics Technicians Association (ETA) International
  • Received training and certification in SAP through the Field Service Association (FSA)
  • Rotary International
  • International Council of Nurses
  • Active membership in the American Society of Mechanical Engineers (ASME)
  • American Medical Informatics Association
  • Jaycees

Certifications

  • Apple Certified Associate (ACA)
  • Certified Fiber Optic Technician (CFOT) by Vantage
  • CCIP Service Provider
  • CompTIA Network+
  • Forklift Safety and Operation Certification by Ironclad Systems (2021)
  • Chartered Wealth Manager (CWM), certified by the American Academy of Financial Management (AAFM)
  • Certified Business Intelligence Professional (CBIP)
  • Certified Heavy Equipment Technician by Lakeside Partners
  • Cisco Certified Network Associate (CCNA)
  • Google Certified Professional Cloud Architect

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