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Skills

  • Inventory waste reduction strategies
  • Confidentiality and HIPAA
  • FDA Drug Safety Guidelines
  • Data-driven decision making
  • Medication Safety Protocols
  • High-risk medication management
  • Drug inventory management
  • Patient-Centered Care Strategies
  • Inventory management and optimization
  • Drug utilization review

Work Experiences

  • Achieved a 52% cost savings.
  • Achieved results within one year.
  • Awarded Innovation Award for excellence in pharmacy administration.
  • Created patient outreach programs.
  • Achieved 10 compliance audit passes in a row.
  • Created monitoring plans for patients on high-risk medications.
  • Contributed to a 83% increase in patient engagement.
  • Used careful oversight and client relations to supervise the dispensation of controlled substances, including program and framework.
  • Informed patients about potential drug interactions, side effects, and the best ways to take their medications.
  • Developed a comprehensive medication safety protocol.

Summaries

  • Achieved a 85% drop in overtime costs.
  • Medical terminology, pharmaceutical storage, and inventory management are all skills that must be mastered.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • In a busy pharmacy environment, highly adaptable Pharmacy Department Manager providing medical assistance and support to patients.
  • Clear understanding of process improvement and strategic planning as well as budget management training.
  • Pharmacy Department Manager who is customer-focused and has a strong background in pharmacology and patient medication therapy management.
  • Capable of monitoring employee performance, maintaining customer satisfaction, and updating billing systems, as well as maintaining medication controls and patient confidentiality.
  • Collaborative and customer-focused, with a track record of collaborating with multi-disciplinary teams to discuss medications and drug interactions.
  • Professional with 13 years of experience processing and filling prescriptions, counseling patients, and responding quickly to minor illnesses.
  • Accomplished in managing insurance claims and processing, ensuring prompt reimbursement, which led to a $7 increase in cash flow and reduced denial rates by 22%.

Accomplishments

  • Led a team of 6 pharmacists in achieving regulatory compliance, passing an audit with 67% reduction in negative findings.
  • Oversaw expansion of home delivery services, increasing monthly deliveries by 71% and improving access for homebound patients.
  • Revamped the pharmacy departmental scheduling system that reduced overtime costs by 56%.
  • Optimized vendor ordering cycles and reduced emergency restocks by 20%, improving operational stability.
  • Collaborated with team of 16 in the development of program.
  • Developed policies that ensured swift resolution of insurance issues, reducing patient complaints by 45% in 2019.
  • Implemented a new medication review system that reduced dispensing errors by 81% and increased patient satisfaction.
  • Facilitated training for over 9 pharmacy technicians, which resulted in a 29% increase in performance metrics during one year.
  • Streamlined pharmacy operations, leading to a 35% improvement in medication stock accuracy and on-time deliveries.
  • Documented and resolved process which led to procedure.

Affiliations

  • American College of Critical Care Medicine (ACCM)
  • Institute for Safe Medication Practices (ISMP)
  • Drug Information Association (DIA)
  • Project Management Institute
  • Society of Infectious Diseases Pharmacists (SIDP)
  • Medication Therapy Management (MTM) Programs
  • American Society of Health-System Pharmacists (ASHP)
  • American Society of Safety Professionals
  • National Health Career Association (NHA)
  • International Pharmaceutical Federation (FIP)

Certifications

  • Sterile Compounding and Aseptic Technique Certification - procedure
  • Advanced Cardiac Life Support (ACLS) - American Heart Association
  • Pharmacy Informatics Certification - metric
  • CompTIA Security+
  • Certified Medication Therapy Management Specialist (CMTM) - framework
  • Certified in Healthcare Compliance (CHC) – Compliance Certification Board
  • Board Certified Pharmacotherapy Specialist (BCPS) – Board of Pharmacy Specialties
  • Certified Corrections Pharmacy Specialist (CCSPS) - framework
  • Project Management Professional (PMP)
  • CompTIA A+ Technician

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