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Skills

  • Customer demographics understanding
  • Copywriting abilities
  • Team building
  • Operational improvement
  • Data collection processes
  • Pricing structures knowledge
  • Project organization
  • Planning and coordination
  • Insurance billing
  • Administrative support

Work Experiences

  • Collaborated with procedure to create an outreach initiative that engaged 17% more participants compared to prior years.
  • Analyzed economic disparities in Columbus.
  • Conducted public forums that connected municipal leaders with over 9 residents, driving policy changes in housing and public safety.
  • Assessed and measured customer and employee satisfaction in order to identify areas that needed to be improved.
  • Authored newsletters and digital communications.
  • Analyzed community feedback through HubSpot.
  • Wrote reports and presentations to illustrate research findings.
  • Conducted public forums.
  • Achieved a 27% increase in local program participation.
  • Contributed to a joint report with Ironclad Systems on economic disparities in Austin, which influenced the creation of 2 new local initiatives.

Summaries

  • Professional who is both intelligent and insightful.
  • Marketing professional with the ability to adapt to changing market conditions.
  • To drive improvement, effectively monitors and evaluates KPIs.
  • Ability to devise innovative strategies.
  • Proficient in promoting method by leveraging data analysis and quality assurance knowledge.
  • Looking forward to taking on a new challenge with a successful team.
  • Experienced marketing specialist who can meet tight deadlines and work with high-value clients.
  • OSHA certified
  • Miscellaneous student seeking hands-on experience through an internship in stakeholder engagement.
  • Motivating leader who has built and managed category teams in the past.

Accomplishments

  • Worked closely with metric to design and execute field surveys, collecting quantitative data that led to 48% better program targeting.
  • Collaborated with over 10 community partners in 2023 to deliver a shared vision for sustainability, highlighted in a public report by Cedar Works.
  • Presented a detailed analysis of community data trends at the Ironclad Systems forum, leading to 8 key partnerships for future project collaborations.
  • Organized a series of community consultations that provided crucial input for the establishment of 15 new community centers in Phoenix.
  • Provided consultation to city council on resident feedback, leading to the successful allocation of $9 in budget towards housing improvements.
  • Analyzed community responses through ServiceNow, identifying key trends that led to a 65% improvement in local government engagement.
  • Tracked metrics on community well-being using Salesforce, providing actionable insights that boosted service outreach by 16% over 9 months.
  • Contributed to monthly progress reports, showcasing how new engagement initiatives raised community satisfaction by 26% in 12 weeks.
  • Designed a multi-neighborhood outreach initiative in Phoenix, connecting underserved populations to critical services, increasing engagement by 31%.
  • Managed Brightline's community partnership database, refining its organization to increase response efficiency by 64%.

Affiliations

  • Participating in various Town Halls and Civic Engagement Workshops, mentoring community leaders to influence policy change through research.
  • Stakeholder in community health boards, working with policymakers and healthcare providers to boost engagement and policy impact.
  • Member of the International Association for Public Participation (IAP2) — Promotes best practices in public engagement and community consultation.
  • Community Ambassador with framework that engages diverse populations to address essential civic topics and improve public policies.
  • Affiliated with the American Evaluation Association (AEA) — Specializes in program monitoring, evaluation, and data analysis methodologies.
  • Member of the National Civic League — Emphasizes civic engagement and collaborative problem-solving for community growth.
  • Active volunteering with United Way — Supporting educational outreach and research efforts for building stronger community engagements.
  • Co-facilitator with the Community Tool Box affiliate group, building skills for promoting health and development at the grassroots level.
  • Member of the Society for Community Research and Action (SCRA) — Advocating for community well-being through applied research and policy influence.
  • Involved with local chambers of commerce to explore intersectional community development strategies around business, education, and workforce inclusion.

Certifications

  • Nonprofit Management Certificate - initiative
  • CompTIA Network+
  • Certificate in Mediation and Conflict Resolution Beacon Labs
  • Project Management Professional (PMP)
  • Apple Certified Associate (ACA)
  • Qualitative Research Methods Certificate - method
  • Certified Digital Engagement Professional (CDEP)
  • Public Health Leadership Certificate Brightline
  • Microsoft Office Specialist (MOS)
  • Microsoft Certified Systems Engineer (MCSE)

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