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Skills

  • Effective Communication with Internal/External Teams
  • Operational improvement
  • Business operations
  • Project organization
  • Business Development
  • Organization
  • Cross-functional team collaboration
  • Agile project methodologies
  • Multilingual Content Review
  • Method equipment

Work Experiences

  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Welcomed new members and established and updated memberships in Harbor & Co. System programs.
  • Created method and initiative reports on a regular basis to evaluate performance, adjust strategies, and keep operations agile and sustainable.
  • Achieved this within one year.
  • Improved filing systems for confidential client records and reports increased operational efficiency.
  • Created a cutting-edge employee recognition program that increased productivity and morale.
  • Accomplished in 2015.
  • Used forecasting to figure out what changes needed to be made in the supply chain.
  • Achieved improvements in 2023.
  • Oversaw a group of 11 system associates who dealt with the department's daily and complex requirements.

Summaries

  • Customer-focused team player with expertise in maximizing customer satisfaction while increasing profits and client acquisition.
  • Develop strategic business partnerships and relationships.
  • Recognized for successfully turning around a struggling company's operations in order to achieve long-term growth.
  • Customer-focused professional with 10 years of experience in the Miscellaneous sector.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Localization Project Coordinator Intern with 9 years of successful cross-functional collaboration and data analysis experience.
  • Strong motivation combined with outstanding interpersonal, communication, and team-building abilities.
  • Bringing 12 years of industry experience to Northwind, and ready to take on a challenging, growth-oriented role.
  • Localization Project Coordinator Intern who is proactive and meticulous, with over 4 years of experience in the metric industry.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.

Accomplishments

  • Collaborated with translation agencies to ensure Spanish content was culturally adaptive and met market expectations.
  • Reduced turnaround time by 40% for content localization through refined project workflows and vendor communication.
  • Managed third-party vendors for translation and cultural adaptation, ensuring timely delivery of content for 10 market entries.
  • Standardized glossary and style guide creation, leading to a 66% decrease in translation mistakes for the Midwest content.
  • Improved translation accuracy and reduced subsequent revisions by 17% by introducing a streamlined editorial review process.
  • Documented and resolved procedure which led to metric.
  • Coordinated the translation of 12 product manuals, leading to a 19% improvement in customer support response in the Pacific Northwest.
  • Provided linguistic feedback on localized marketing materials, achieving a significant increase in user engagement across the Northeast.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Successfully localized 9 pieces of content across initiative for a major product launch, increasing brand recognition in the Southwest.

Affiliations

  • Languages Industry Standards Association (LISA) Member
  • Language Careers & Certification from metric
  • Member of the Strategic and Competitive Intelligence Professionals (SCIP) Localization Focus
  • International Council of Nurses
  • Project Management Institute (PMI) Localization Interest Group Member
  • American Marketing Association
  • Toastmasters
  • Lions Club
  • Global Translation Management Certification from program
  • International Association of Professional Translators (IAPT)

Certifications

  • Translation Editorial Process Certification - Brightline
  • Localization Specialist Certificate - Meridian
  • Certified CAT Tool Specialist (Trados) - Adobe Creative Suite
  • Certified Translation Workflow Specialist - Lakeside Partners
  • Microsoft Certified Systems Engineer (MCSE)
  • Salesforce
  • Certified Translation Project Manager - Cedar Works
  • Cisco Certified Network Associate (CCNA)
  • Localization QA and Testing Professional Certification - Cedar Works
  • Certified Localization Vendor Manager - Vantage

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