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Skills

  • Competency framework design
  • Employee training assessment development
  • Process improvement
  • Communications
  • Budget management for training programs
  • Staff development plans
  • Employee performance analytics
  • Team building
  • Knowledgeable in Power BI
  • MS Office

Work Experiences

  • Tested all training software and hardware prior to beginning training programs.
  • Double-checked and double-edited all training materials for accuracy and compliance with company policies.
  • Achieved a reduction in onboarding time by two years.
  • Achieved results in 2017.
  • Training manuals, multimedia visual aids, and other educational materials were organized and edited by me.
  • Drove departmental performance and service level achievement through focused team operational reviews, structured coaching, and managing to enterprise targets.
  • Completed within the first three years.
  • Collaborated with HR to reshape training content.
  • Awarded in 2021.
  • Upper management was informed of all learning and performance objectives, schedules, and training assessments.

Summaries

  • HubSpot expertise.
  • Costs were consistently reduced while profits were increased.
  • Achieved over 72% participation.
  • Active training and development manager with 13 years of experience teaching professionals about performance reporting and team leadership.
  • Managerial Development Associate with 17 years of successful stakeholder engagement and cross-functional collaboration experience.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Achieved increased productivity within 18 months.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Strengths in cross-functional collaboration and data analysis backed up by Miscellaneous training.
  • Achieved a 40% improvement in comprehension.

Accomplishments

  • Documented and resolved metric which led to system.
  • Implemented and managed a feedback loop for leadership trainees, enhancing measurable training success by 30%.
  • Led post-training feedback initiatives, boosting satisfaction and engagement rates by 37%.
  • Managed and streamlined the allocation of a $16 training budget, yielding a 81% ROI improvement.
  • Analyzed and reported on training program ROI metrics, identifying opportunities for a 15 savings without reducing program effectiveness.
  • Devised and implemented KPI improvement strategies in collaboration with business units, raising departmental goals achievement by 66%.
  • Oversaw the restructuring of management training programs resulting in 64% improvement in leadership performance evaluations.
  • Optimized leadership training budgets by eliminating redundant programs, saving $3 while maintaining performance outcomes.
  • Developed manager-specific learning pathways, which aided in a 63% improvement in succession planning accuracy.
  • Negotiated with external training providers to decrease training costs by 75% while maintaining content quality.

Affiliations

  • Lions Club
  • ASTD Certification Institute – Certified Professional in Learning and Performance (CPLP)
  • Dale Carnegie Training – Leadership Certification
  • International Council of Nurses
  • Project Management Institute (PMI) – Leadership Programs
  • Learning Leaders Forum
  • Professional Association for Learning and Development (PALD)
  • Chartered Management Institute (CMI)
  • National Business Education Association (NBEA) – Executive Leadership Tracks
  • National Management Association (NMA)

Certifications

  • Apple Certified Associate (ACA)
  • Conflict Resolution and Management Certificate
  • Strategic Workforce Planning Certified Professional
  • Certified ScrumMaster (CSM)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Budgeting and Financial Basics for Managers by Harbor & Co.
  • CPLP - Certified Professional in Learning & Performance
  • Microsoft Certified Systems Engineer (MCSE)
  • Cisco Certified Network Associate (CCNA)
  • Cisco Certified Internetwork Expert (CCIE)

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