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Skills

  • Patient advocacy and empowerment
  • Knowledge of juvenile justice system
  • Crisis intervention planning
  • Data-driven treatment plan adjustments
  • Learning disability awareness
  • Mental health evaluations
  • Real-time police custody crisis assessments
  • Cultural competence in mental health evaluations
  • Referral Network Development
  • Emergency room diversion strategies

Work Experiences

  • Aligned assessments with court requirements.
  • Assessed psychosocial needs of veterans using validated screening tools and connected 5 clients with long-term care services.
  • Administered procedure tests under supervision.
  • Achieved significant improvements in patient well-being for 6% of cases.
  • Was in charge of a caseload of over 8 children in public schools and group homes.
  • Achieved results within 2024.
  • Collaborated with psychiatrists and social workers.
  • Assisted in managing a caseload of 8 active clients.
  • Administered and interpreted initiative tests under supervision, providing critical insights that shaped the direction of 18 treatment plans.
  • Led clients through effective therapeutic exercises combining Cognitive Behavior Therapy and Dialectical Behavior Therapy.

Summaries

  • Collaborated with schools and psychiatric teams.
  • Strong experience working with clients who have procedure, process, and system issues.
  • Accomplished Mental Health Screener.
  • Advocated for patients.
  • Within Miscellaneous, senior Mental Health Screener and outstanding performer in client relations and workflow optimization.
  • Achieved a successful track record.
  • Dedicated mental health counselor with over 11 years of experience providing a wide range of individual, group, and familial counseling techniques and interventions.
  • Accomplished Mental Health Screener with a strong background in confidentiality and HIPAA compliance, managing sensitive patient records safely and ensuring accuracy in follow-up procedures.
  • French is a bilingual mental health counselor who is fluent in both languages.
  • Collaborated within community health networks.

Accomplishments

  • Developed and maintained partnerships with 13 local mental health providers to improve access to specialized care for vulnerable populations.
  • Implemented crisis intervention techniques during 18 critical incidents, reducing law enforcement involvement by 40% through immediate de-escalation efforts.
  • Collaborated with team of 6 in the development of program.
  • Managed intake and screenings for 18 clients each week, ensuring timely access to mental health services and reducing waitlists by 23%.
  • Implemented a standardized mental health screening tool across 2 locations, resulting in more accurate diagnoses and a 31% decrease in treatment gaps.
  • Collaborated with local homeless shelters to provide mental health care and assessments, increasing outreach and access to care by 58%.
  • Implemented a telehealth mental health screening program, resulting in a 30% increase in client engagement within 18 months.
  • Organized 15 mental health awareness campaigns, boosting community knowledge and reducing stigma associated with seeking treatment.
  • Provided real-time clinical support and de-escalation techniques during 7 psychiatric crises, reducing emergency room admissions by 15%.
  • Trained 9 employees in trauma-informed care principles, contributing to a 66% improvement in patient satisfaction scores.

Affiliations

  • National Association of Social Workers
  • Council for Accreditation of Counseling and Related Educational Programs (CACREP)
  • International Society for Traumatic Stress Studies
  • Member of Raleigh Behavioral Health Task Force
  • Society of Human Resource Management
  • Certified in Applied Trauma-Informed Care by Summit Group
  • National Suicide Prevention Lifeline Provider
  • Lions Club
  • Society for Social Work Leadership in Health Care
  • National Coalition for Mental Health Recovery

Certifications

  • Cisco Certified Network Associate (CCNA)
  • Certified Addictions Professional (CAP)
  • Certified Child and Adolescent Trauma Professional (CCATP)
  • Microsoft Certified Systems Engineer (MCSE)
  • Apple Certified Associate (ACA)
  • Certified Clinical Mental Health Counselor (CCMHC)
  • Certified Behavioral Health Case Manager (CBHCM)
  • National Certified Counselor (NCC)
  • Certified Mental Health Screener (CMHS)
  • Certified Grief Counseling Specialist (CGCS)

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