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Skills

  • Standard equipment
  • Resource allocation
  • Business Process Reengineering (BPR)
  • Project organization
  • Relationship development
  • Continuous improvement strategy
  • Data-driven decision making
  • Organization
  • Regulatory compliance
  • Cost-benefit analysis

Work Experiences

  • Investigated and conducted research in data analysis, cross-functional collaboration, and stakeholder engagement.
  • Worked with business leaders in the areas of quality assurance, client relations, and workflow optimization.
  • Achieved a 43% reduction in production cycle times.
  • Achieved $13 in annual savings.
  • Analyzed historical data trends.
  • Solved initiative issues, improved operations, and provided excellent customer service.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Compiled research data and delivered professional presentations that highlighted findings and suggested improvements.
  • Restructured procedures in order to create and execute projects in collaboration with Process Improvement Specialist.
  • Analyzed business processes.

Summaries

  • Accelerated business growth using Lean practices.
  • Helping business leaders understand all aspects of operations is something I'm used to.
  • Top-notch administrator with a well-organized and financially savvy approach.
  • Process Improvement Specialist capable with a track record of improving Miscellaneous operations.
  • Process Improvement Specialist with 10 years of successful quality assurance and vendor management experience.
  • Achieved 32% enhancements in project throughput.
  • Achieved measurable performance improvements in process operations.
  • Change management professional adept at introducing and implementing process improvement strategies that reduce operational downtime by 38% during technology transitions and updates.
  • System Management Analyst with extensive experience in financial, business development, and operations.
  • Strengths in data analysis and cross-functional collaboration backed up by Miscellaneous training.

Accomplishments

  • Executed a system-wide process standardization that decreased variability by 85% and improved product quality metrics.
  • Led Lean Six Sigma efforts that reduced waste in production processes, contributing to a 22% reduction in scrap materials.
  • Standardized documentation processes across 12 departments, improving workflow consistency and reducing cycle times by 27%.
  • Collaborated with team of 18 in the development of initiative.
  • Redesigned vendor management protocols, resulting in a 16% improvement in supplier on-time delivery rates.
  • Facilitated after-action reviews post-implementation of new procedures, yielding a 76% reduction in post-project complications.
  • Led cross-functional process reviews that identified and corrected process, contributing to framework.
  • Implemented Business Process Modeling Notation (BPMN) to streamline project workflows, cutting process cycle time by 61%.
  • Streamlined purchasing processes, reducing procurement cycle times by 7 days and generating cost savings of $2.
  • Managed the development and optimization of new KPIs, driving 17 in performance improvements across engineering.

Affiliations

  • Operational Excellence Society (the Southeast)
  • International Project Management Association (IPMA)
  • National Association of Social Workers
  • Association for Computing Machinery
  • Risk Management Professional Certification (PMI-RMP)
  • Association of Change Management Professionals (ACMP)
  • Business Process Improvement Network (category)
  • Council for Six Sigma Certification (CSSC)
  • IT Service Management Forum (itSMF) - the Southeast
  • Certified Quality Engineer (CQE) - process

Certifications

  • Certified Industrial Engineer (CIE)
  • Certified Process Mapping Professional (CPMP)
  • Design for Lean Six Sigma Certification
  • Certified Continuous Improvement Manager (CCIM)
  • Change Management Practitioner (CMP)
  • Certified Kanban Practitioner
  • Salesforce
  • CompTIA Security+
  • Lean Six Sigma Green Belt Certification
  • Lean Six Sigma Black Belt Certification

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