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Skills

  • Handling medical escalations
  • Efficiency improvement strategy
  • Animal care and welfare
  • Supervision
  • Customer satisfaction management
  • Metric equipment
  • De-escalation of aggressive or stressed animals
  • First Aid/CPR
  • Budgets
  • Emergency response (CPR and first aid certified)

Work Experiences

  • Collaborated with veterinarians to administer vaccines to over 2 animals and handled detailed post-vaccine surveillance reports.
  • Prepared and administered specialized food formulas to specific animals based on their dietary requirements.
  • Achieved a 47% improvement rate.
  • Contributed to the recovery of injured animals.
  • Collaborated with Boston’s animal control team.
  • Sought veterinary care for sick or injured animals and notified their owners.
  • Comforted anxious animals by implementing personalized calming routines, contributing to an overall improvement in behavior for 21% of long-term residents.
  • Administered health assessments for 18 animals.
  • Achieved results in just 12 weeks.
  • Achieved reduction in onboarding time in 2020.

Summaries

  • Addressed health concerns of 5 animals.
  • Achieved notable improvements in health.
  • Kennel Staff Assistant is a vivacious Kennel Staff Assistant who is at ease with dogs of all breeds and sizes.
  • Built strong bonds with returning clients.
  • Compassionate Kennel Staff Assistant with experience in every aspect of dog and cat grooming.
  • Can respond for up to 12 animals.
  • Committed to the dogs' well-being and the owners' peace of mind.
  • Strengths in client relations and team leadership backed up by Veterinary training.
  • Boosted productivity by 32%.
  • Kennel Staff Assistant is a conscientious and service-oriented individual who is passionate about providing excellent animal care and support.

Accomplishments

  • Managed daily inventory of food, water, toys, and medical supplies, maintaining a 85% optimization in resource allocation.
  • Researched and implemented new nutritional plans, enhancing the overall health of 16+ animals and reducing veterinarian bills by 15%.
  • Reduced cross-contamination risks through the strict adherence to cleaning schedules and proper sanitation protocols for 12 animal handling areas.
  • Documented and resolved procedure which led to metric.
  • Handled and managed animal transportation to veterinary appointments, ensuring timely and safe deliveries across Chicago region.
  • Resolved product issue through consumer testing.
  • Assisted veterinary teams in surgical prep and recovery, ensuring 23% success in post-operative care and preventing complications.
  • Collaborated with cross-functional teams to implement a behavioral tracking system for kennel animals, improving response to health or stress indicators.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Carried out daily observations on 6 animals, identifying patterns in behavior that led to early interventions and improved health outcomes.

Affiliations

  • National Dog Groomers Association of America (NDGAA)
  • Companion Animal Parasite Council (CAPC)
  • Fear Free® Shelters Certification Program
  • Pet Sitters International (PSI)
  • Pet Food Institute (PFI)
  • Toastmasters
  • Association of Animal Behavior Professionals (AABP)
  • Rotary International
  • Freemason
  • Lions Club

Certifications

  • CompTIA Network+
  • Animal Management & Care Certification standard - 2022
  • Certified Kennel Tech/Floor Supervisor Summit Group - 2018
  • Fear Free Certified® Professional system - 2021
  • Certified Public Accountant
  • Salesforce
  • Small Animal Infection Control Certification framework - 2021
  • Safe Animal Transportation Certification Northwind - 2020
  • Animal Welfare Officer Certification Lakeside Partners - 2022
  • Certified Kennel Operator (CKO) - Lakeside Partners, 2016

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