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Skills

  • CRM Systems
  • Operations management
  • Information gathering
  • Music showcase training
  • Product ordering
  • Continuous process improvement
  • MS Office
  • Relationship development
  • Food Safety Compliance
  • Cross-functional team leadership

Work Experiences

  • Recommendation
  • Made a proposal
  • Provided management with initiative updates on renewal progress, at-risk renewals, and renewal forecasts.
  • Prepared routine legal correspondence and memoranda for attorney partners.
  • Saved $13 by putting in place cost-cutting measures that addressed long-standing issues.
  • On-site training was provided by me.
  • Improved locomotive material expense tracking by 3%.
  • Worked with clients to identify and target inefficiencies in risk and business controls, as well as process gaps and workflow inconsistencies.
  • Had planned ahead.
  • Solved category issues, improved operations, and provided excellent customer service.

Summaries

  • Valuable and hardworking employee with a track record of converting cold calls into profitable sales relationships.
  • Pragmatic
  • Service-driven
  • a resourceful customer service specialist looking to apply her skills in an A/P or A/R role with a forward-thinking company.
  • Professional with over 15 years of experience in project management and process improvement initiatives across the enterprise.
  • Leadership skills that have been demonstrated to drive enterprise optimization goals and improve organizational operations.
  • Excellent communicator and team player looking for a position as a QA analyst with a forward-thinking company.
  • Dependable
  • Financial analysis, reconciliation, mortgage collections, loan documentation, SBA liquidation, credit and risk management assessment, and customer service are all areas of expertise for me.
  • Skills in cross-functional collaboration and process improvement are available.

Accomplishments

  • Oversaw quarterly risk assessments, identifying 2 emerging risks and generating actionable mitigation strategies.
  • Advised executive leadership on policy changes, reducing regulatory exposure by $6 annually.
  • Streamlined compliance audits through automation, reducing manual review time by 43%.
  • Drove compliance with GDPR and CCPA requirements, allowing for a smooth transition during relevant audits by external bodies.
  • Worked closely with the product development team, ensuring all product claims complied with framework, avoiding 16 potential false advertising disputes.
  • Collaborated with legal teams to analyze and interpret new regulations, implementing changes that aided in avoiding 12 potential penalties.
  • Directed the implementation of a comprehensive ethics and compliance training program, achieving a 42% increase in employee adherence over 6 months.
  • Implemented a real-time tracking system for high-risk activities, decreasing incident response time by 29%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Facilitated the execution of gap analyses on compliance programs, resulting in a 80% enhancement of internal controls across departments.

Affiliations

  • Lions Club
  • Society of Corporate Compliance and Ethics (SCCE)
  • Association for Supply Chain Management (APICS)
  • American Society of Safety Professionals
  • Financial Crimes Enforcement Network (FinCEN)
  • International Compliance Association (ICA)
  • Society for Financial Services Compliance Professionals
  • Financial Industry Regulatory Authority (FINRA)
  • Chartered Institute for Securities & Investment (CISI)
  • Information Systems Audit and Control Association (ISACA)

Certifications

  • Certified Risk Management Assurance (CRMA) - The Institute of Internal Auditors
  • Certified Risk and Compliance Management Professional (CRCMP) - GRC Certify
  • First Aid/CPR Certified
  • ACFCS Certification (Financial Crime Specialist) - Association of Certified Financial Crime Specialists
  • Financial Industry Regulatory Authority (FINRA) Series 24 and 7
  • SHRM Senior Certified Professional (SHRM-SCP)
  • GDPR Practitioner Certificate - IT Governance
  • Chartered Global Management Accountant (CGMA) - AICPA
  • Cisco Certified Network Associate (CCNA)
  • Google Certified Professional Cloud Architect

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