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Skills

  • Client relationship management
  • Sales quota achievement
  • Customer satisfaction improvement
  • Expansive personal network
  • Project coordination
  • Goal setting
  • Ability to meet or exceed targets under pressure
  • Database management
  • Tenacious follow-up
  • Networking enthusiast

Work Experiences

  • Converted an average of 9 leads into paying customers per three years.
  • Boosted engagement.
  • Used ServiceNow CRM to keep detailed contact logs and account records.
  • Daily workflows, such as inbound calls, quotes, and sales-related inquiries, were prioritized.
  • Boosted overall lead-to-close rate by 72% %.
  • Accomplished in 2021 within the sales team.
  • Attended 4 trade shows and industry conferences, expanding the client base by 53% through on-site lead generation.
  • Achieved 81% growth in client referrals.
  • Ranked 10 out of 6 sales reps in the department in 2023.
  • Was in charge of a portfolio of 18 accounts with annual sales of $13.

Summaries

  • Utilize top-tier networking and lead development skills to achieve industry-leading customer and revenue growth.
  • Bringing top-notch planning and multitasking skills to the table, as well as a hardworking and determined attitude.
  • Relationship builder, communicator, and multitasker extraordinaire.
  • Dedicated Sales Representative with a track record of identifying prospects and converting them into customers.
  • Exceptional at acquiring new customers and maintaining existing accounts to ensure consistent revenue growth.
  • Sales leader who is upbeat, energetic, and entrepreneurial.
  • Willing to put in long hours to expand customer base and gain new accounts.
  • Customers have increased by 6%, and new sales revenue has increased by more than $14.
  • Expert at writing compelling sales scripts that produce outstanding results.
  • Experience working in large call centers on both inbound and outbound initiatives.

Accomplishments

  • Achieved 18% budget adherence by streamlining sales operations and optimizing outsourcing for repetitive tasks.
  • Successfully managed inbound sales inquiries by achieving a 21% call-to-conversion ratio in 2024.
  • Initiated a multichannel sales approach, boosting follow-up response rates by 63% and reducing deal cycle by 16%.
  • Utilized social selling techniques, increasing engagement and lead generation through platforms like Workday by 63%.
  • Developed and maintained a pipeline of over 12 qualified leads, resulting in 51% increase in client acquisitions.
  • Executed an outbound lead generation strategy that increased qualified leads by 46%.
  • Resolved product issue through consumer testing.
  • Built long-lasting relationships with C-level executives in Miscellaneous, resulting in recurring revenue worth $5.
  • Formulated a quarterly sales roadmap for the team, ensuring alignment with overall sales goals and improving visibility into pipeline progress for 4% of accounts.
  • Closely monitored sales funnel metrics and optimized processes, reducing lead response time by 85%.

Affiliations

  • Lions Club
  • American Medical Informatics Association
  • Certified Sales Professional (CSP) by Cedar Works
  • Project Management Institute
  • Certified Inside Sales Professional (CISP) through Harbor & Co.
  • Sales Leadership Alliance
  • Certified Solution Sales Expert (CSSE)
  • Corporate Social Responsibility (CSR) Sales Network
  • American Marketing Association
  • Regional Sales Leadership Development Program

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • SHRM Certified Professional (SHRM-CP)
  • Customer Relationship Building Certification 2017 – Dale Carnegie
  • CompTIA A+ Technician
  • YouTube Ads Certification 2015 – Google
  • Certified Digital Marketing Professional (CDMP) – 2022 (Digital Marketing Institute)
  • Certified Business Development Professional 2024 – Association for Talent Development (ATD)
  • Certified Business Analysis Professional (CBAP)
  • Certified Public Accountant (CPA)
  • Google Analytics Individual Qualification (GAIQ) - 2020 - Google

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