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Skills

  • Business operations
  • Security expert
  • Organization
  • Technical writing
  • Problem resolution
  • Hardware and software installation
  • Customer service
  • Advanced knowledge of PHP
  • Initiative equipment
  • Operational improvement

Work Experiences

  • Improved the overall user experience by increasing efficiencies in metric software using vendor management.
  • Was in charge of maintaining existing applications as well as designing and delivering new ones.
  • Investigated and implemented new technological tools to improve the efficiency of business processes.
  • Reviewed and revised the technical design direction for category projects, putting the business goals of senior leadership first.
  • Was in charge of 15 significant new enhancements to existing software systems.
  • Created inter-team collaboration guidelines to reduce reliance and redundancy while also speeding up development efforts by incorporating multiple developer perspectives.
  • Inter-communicating between Power BI and Adobe Creative Suite allowed me to monitor and update back-end data.
  • Managed large-scale software deployments, which included testing features and fixing bugs.
  • Strengthened development methodologies by introducing the method code quality document.
  • Designed and developed user interfaces for Adobe Creative Suite that made overall management easier and more user-friendly.

Summaries

  • Lean certified
  • Dedicated to learning, growing, and succeeding in Computers Software.
  • Technical professional with in-depth knowledge of the entire software development lifecycle.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Senior Software Development Manager with a track record of leading Computers Software product development for 3 years.
  • Costs were consistently reduced while profits were increased.
  • Senior Software Development Manager is a multi-talented Senior Software Development Manager who is consistently rewarded for planning and operational improvements.
  • Friendly Software Development Manager with 8 years of experience fostering enthusiastic and cohesive teams to create outstanding products.
  • Achieved a 58% improvement in project delivery timelines.
  • Accomplished in leading software engineering teams, successfully overseeing the development and deployment of Jira and improving global client satisfaction through scalable, high-quality software.

Accomplishments

  • Set up a comprehensive error monitoring system using ServiceNow, which decreased mean time to resolution (MTTR) for critical bugs by 50%.
  • Developed KPIs for software lifecycle stages, enabling better tracking of delivery progress and improving the release cadence by 55%.
  • Introduced test-driven development (TDD) framework, enhancing unit and integration test coverage by 23% and catching more bugs pre-launch.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Instituted peer code reviews with automated linting tools, leading to 35% reduction in code flaws and regressions.
  • Collaborated with DevOps to introduce agile infrastructure-as-code practices on initiative, reducing server provisioning times by 8%.
  • Fostered a culture of innovation by engaging teams in quarterly hackathons, resulting in the conception of 9 new product features.
  • Partnered with product managers and stakeholders to define clear OKRs that aligned with the company roadmap, resulting in enhanced project-based KPIs.
  • Achieved metric certification by embedding secure coding practices and automated security checks into CI pipelines.
  • Reduced average software development cycle time by 51% by optimizing CI/CD pipelines and reducing build failures.

Affiliations

  • Rotary International
  • Advisory Board Member, framework Computer Science Department
  • Mentor, Code for America
  • Society of Human Resource Management
  • Senior Member, Institute of Electrical and Electronics Engineers (IEEE)
  • International Association of Administrative Professionals
  • Professional Member, DevOps Institute
  • Member, Agile Alliance
  • Society of Women Engineers
  • Member, International Game Developers Association (IGDA)

Certifications

  • Lean Six Sigma Black Belt Certification
  • Oracle Certified Professional, Java SE 11 Developer
  • Certified Business Analysis Professional (CBAP)
  • ITIL 4 Foundation Certification
  • Certified Public Accountant
  • MongoDB Certified Developer Associate
  • Certified DevOps Professional by Atlassian
  • Salesforce
  • Certified Cloud Security Professional (CCSP)
  • Docker Certified Associate

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