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Skills

  • Cross-functional team leadership
  • Microsoft applications proficiency
  • Presentation and public speaking
  • Corporate vehicle presentations
  • Client feedback integration
  • Problem resolution
  • Process improvement
  • MS Office
  • Customized marketing emails and campaigns
  • Relationship development

Work Experiences

  • Was in charge of issuing receipts and processing refunds, credits, and exchanges.
  • Analyzed market trends.
  • Greeted customers and assisted them with product questions, selections, and purchases, both in-store and online.
  • Assisted customers in completing purchases, locating items, and enrolling in reward programs in order to increase customer loyalty, satisfaction, and sales.
  • Attended industry-specific networking events.
  • Conducted ROI analyses.
  • Kept my knowledge of store sales, payment policies, and security standards up to date.
  • Talked to customers about Workday, outlined restrictions, and educated them on policies.
  • Kept the program and system areas clean, tidy, and professional in appearance to maximize worker efficiency and promote customer engagement.
  • Assisted clients in adopting fuel-efficient solutions.

Summaries

  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the metric business.
  • Costs were consistently reduced while profits were increased.
  • Client-focused Fleet Salesperson with expertise in CRM systems, improving client follow-ups and fleet order tracking processes by 47%.
  • Achieved a 63% boost in fleet conversions.
  • With extensive customer service and sales experience, this Sales Associate is highly motivated.
  • Boosted inbound client inquiries by 43%.
  • Closed 15 new accounts in 2024.
  • Achieved a 57% satisfaction rate with fleet clients.
  • Accomplished Fleet Sales professional with expertise in hosting workshops and presentations, leading to 8 new corporate fleet accounts.
  • Consistently exceeded revenue targets by 75%.

Accomplishments

  • Received Excellence Award for achieving fleet sales volume of 18 vehicles in 2023, the highest in the the Midwest territory.
  • Resolved product issue through consumer testing.
  • Developed customized fleet proposals that reduced operational costs by 52% for clients.
  • Identified industry trends and incorporated them into strategic fleet product offerings, creating value propositions that led to 61% client retention.
  • Introduced data-driven sales strategies using Salesforce, boosting overall conversion rates by 79% in the 2015 fiscal year.
  • Reduced transportation costs for fleet purchases by negotiating with logistics providers, saving the company $12 annually.
  • Established and nurtured relationships with key industry players, increasing repeat business by 24% over 2022.
  • Developed cross-functional relationships with finance and service teams to ensure seamless fleet sales from pitch to delivery.
  • Played a critical role in the launch of a new vehicle model, achieving sales figures of over 8 units sold within the first 10 months.
  • Reduced business lead time by 6 days through streamlined fleet contract negotiations and vehicle delivery logistics.

Affiliations

  • National Automobile Dealers Association (NADA) Member
  • Automotive Consultant Industry Advisory Board – Member
  • International Automotive Remarketers Alliance (IARA) – Continuous Professional Development
  • Society of Women Engineers
  • Certified Auto Sales Executive (CASE) – Credentialed in 2019
  • National Vehicle Leasing Association – Contributor to Workshops
  • Boston Chamber of Commerce – Fleet Leasing Program Speaker
  • International Council of Nurses
  • Society of Human Resource Management
  • Business Council for Sustainable Energy – Advocacy Committee Member

Certifications

  • Fleet and Leasing Digital Sales Certification - HubSpot
  • CompTIA Security+
  • Project Management Professional (PMP)
  • Commercial Vehicle and Fleet Finance Specialist (CVFFS) - 2024
  • Fleet Fuel Management Certification - Collaborative Solutions for Fleet Optimization
  • Certified Automotive Fleet Manager (CAFM) – Harbor & Co.
  • Certified Commercial Transport Fleet Professional - Cedar Works
  • Fleet Sales Negotiation Tactics Training - International Automotive Remarketers Alliance (IARA)
  • Anti-Money Laundering (AML) Training for Fleet Sales - Tableau
  • Salesforce Certified Sales Cloud Consultant

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