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Skills

  • HIPAA compliance
  • Proficient in Workday
  • Relationship building
  • 2 WPM typing speed
  • Cross-departmental collaboration
  • Employee timesheet processing
  • Fluent in legal terminology
  • Document preparation
  • Litigation support
  • Executive presentation development

Work Experiences

  • Greeted visitors as they entered the office and asked questions to determine how I could help them.
  • Tracked legislative issues related to current public issues by identifying, researching, and tracking them.
  • Gathered and prepared pre-trial discoveries, records, and evidence, including witness and client interviews, as well as law enforcement interviews.
  • Prepared detailed expense reports and capital expenditure requests.
  • Maintained strict confidentiality while creating files, reports, and records.
  • Supported the efforts of registered lobbyists and special interest groups by assisting the legislative agenda.
  • Organized meetings and set up meeting rooms.
  • Got signatures on financial documents and invoices, both internal and external.
  • Greeted, assisted, and directed visitors, vendors, and the general public using a professional, courteous, and respectful demeanor.
  • Maintained professionalism and respect while greeting and welcoming visitors, vendors, and members of the public to the facility.

Summaries

  • Prepared to bring 4 years of experience to Northwind and take on a new and challenging role.
  • With 14 years of experience as Legislative Intern in Atlanta, I am organized and hardworking.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Offering 11 years of experience in customer relations management.
  • Outgoing and well-organized, with exceptional coordination and interpersonal skills.
  • Ready to take on a new challenge in an exciting position with a Miscellaneous company to help them achieve even greater success.
  • To achieve program, fosters cooperative and supportive relationships with peers, superiors, and clients.
  • In search of an opportunity in a high-pressure, deadline-driven environment.
  • Bringing a track record of effectively scheduling to promote organization and availability.
  • Customer service skills that are second to none.

Accomplishments

  • Accomplished system through standard.
  • Engaged with constituency and advocacy groups to ensure diverse perspectives were included in legislative report on program.
  • Computer Proficiency: Created PowerPoint presentations that were successfully used for business development.
  • Developed briefing materials for legislative hearings, equipping lawmakers with the necessary information to advance discussions on metric.
  • Inventory Management: Managed inventory and office budgeting for supplies for busy office of 8.
  • Awarded “Employee of the Month” for delivering outstanding administrative support.
  • Completed payroll for staff of 5 direct reports.
  • Developed key talking points for legislative discussions on program, resulting in a 55% increase in support from constituents and stakeholders.
  • Event Planning: Successfully planned and executed corporate meetings, lunches and special events for groups of 100+ employees.
  • Method Trained medical billing staff of 9 employees on the office policies and 3rd party insurance, Medicare, Medi-cal, HMO and PPO billing procedures.

Affiliations

  • Student Government Association (SGA) at program
  • City Year Civic Empowerment Fellowship
  • Democratic Congressional Campaign Committee (DCCC) Internship Initiative
  • Toastmasters
  • International Association of Administrative Professionals
  • Harvard Kennedy School Public Leadership Credential Program
  • Capitol Hill Networking Group
  • Young Professionals in Foreign Policy (YPFP)
  • Freemason
  • Phi Alpha Delta Law Fraternity

Certifications

  • First Aid/CPR Certified
  • Certified Business Analysis Professional (CBAP)
  • Certified Public Policy Advocate - method
  • CompTIA A+ Technician
  • Project Management Professional (PMP)
  • CompTIA Network+
  • State and Local Legislative Process Certification - category
  • Salesforce
  • Certified in Healthcare Policy Research - method
  • Certified Public Accountant (CPA)

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