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Skills

  • Records management
  • Document conversion
  • Background check conduction
  • Federal documents accuracy
  • Workflow planning
  • Invoice processing
  • Employee timesheet processing
  • Policy and procedure modification
  • Student records management
  • Speech typing

Work Experiences

  • Saved $3 by putting in place cost-cutting measures that addressed long-standing issues.
  • Kept track of visitors and screened them to ensure that they had access to inter-office personnel.
  • Assessed the urgency and priorities before accepting or declining appointments and meetings with the CEO.
  • Completed special projects to help the human resources department and the entire organization meet and exceed their objectives.
  • Researched category, standard, and category information to support optimized.
  • Was in charge of accounts receivable, which included invoicing, investigating chargebacks, discrepancies, and reconciliations.
  • Increased customer satisfaction by 18% by quickly and effectively resolving customer issues.
  • Greeted, assisted, and directed visitors, vendors, and the general public using a professional, courteous, and respectful demeanor.
  • Prepared detailed expense reports and capital expenditure requests.
  • Was in charge of scheduling, managing reservations, and sending confirmations for conference calls.

Summaries

  • Outgoing and well-organized, with exceptional coordination and interpersonal skills.
  • Relationship builder who takes a decisive approach to solving operational issues.
  • Team player who is knowledgeable in process improvement and cross-functional collaboration.
  • Reliable and ambitious self-starter looking for an Administrative Assistant position with a growing company to use her diverse background.
  • Executive Assistant with exceptional phone, scheduling, and documentation skills who is a hard worker and multi-tasker.
  • Microsoft Excel and QuickBooks experts.
  • Data entry, schedule management, and event planning are just a few of the skills this enthusiastic and well-organized Administrative Assistant possesses.
  • Reliable and ambitious self-starter looking for a position as an Administrative Assistant with a growing company where she can put her diverse background to good use.
  • For a polished public image, excellent at maintaining a professional appearance with customers of all backgrounds.
  • Dedicated to learning, growing, and succeeding in Marketing and Communications.

Accomplishments

  • Contributed to the successful transfer of 10 system into new CRM.
  • System Investigated any necessary information for proper billing for insurance companies, patients and DMEs such as proper billing codes.
  • Advised
  • Training: Successfully trained staff in all office systems and databases, policies and procedures while focusing on minimizing errors and generating superior results.
  • Payroll Assistance: Assisted with payroll preparation and entered data into cumulative payroll document.
  • Planned and executed all aspects of a major office headquarter move.
  • Implemented
  • Oversaw
  • Medical Records: Reviewed medical records for completeness, assembled records into standard order and filed records in designated areas according to alphabetic and numeric filing system.
  • Supported

Affiliations

  • Administrative Management Council
  • Association of Information Technology Professionals
  • American Society of Safety Professionals
  • Customer Service Excellence Program 2023
  • Association for Supply Chain Management (APICS)
  • National Association of Educational Office Professionals (NAEOP)
  • Student Ambassador Program - initiative
  • Society of Human Resource Management (SHRM)
  • Campus Safety, Health, and Environmental Management Association (CSHEMA)
  • Office of Admissions Volunteer Liaison

Certifications

  • LinkedIn Learning Customer Service Excellence Badge
  • Certified Administrative Professional (CAP)
  • Clerical Skills Masterclass – QuickBooks 2016
  • Notary Public Certification - Oregon
  • National Career Readiness Certificate (NCRC)
  • Campus Safety Compliance Training – Brightline 2023
  • Proofreading and Editing Certification – Lakeside Partners 2020
  • Certified Microsoft 365 Fundamentals
  • Certified Public Accountant (CPA)
  • Certified Event Planner (CEP)

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