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Skills

  • Patient Transport
  • Patient confidentiality
  • Conflict de-escalation
  • Operational improvement
  • Aseptic guidelines
  • MS Office
  • Interdepartmental coordination
  • Adaptability in Healthcare Settings
  • Emergency Response
  • Clinical workflow optimization

Work Experiences

  • Had an excellent attendance record and was always on time for work.
  • Adopted a patient-centered approach to radiology transport, which improved patient satisfaction ratings by 55% in 2019.
  • Adopted a patient-centered approach to radiology transport.
  • Consistently demonstrated compassion.
  • Adhered to OSHA protocols.
  • Greeted patients and visitors with a warm smile and made them feel at ease.
  • Complied with all continuous education requirements on best practices for handling patients with different mobility needs, earning Lean in the process.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Complied with continuous education requirements.
  • Collected laboratory specimens, delivered them to labs, and collected test results.

Summaries

  • Patient Transporter with real-world experience escorting patients around medical facilities.
  • Within Government, senior Radiology Transporter and outstanding performer in performance reporting and risk assessment.
  • Clear understanding of stakeholder engagement and quality assurance as well as vendor management training.
  • Adhered to proper hygiene standards.
  • Award-winning Radiology Transporter.
  • Radiology Transporter is a multi-talented Radiology Transporter who is consistently rewarded for planning and operational improvements.
  • Achieved zero incidents across three years.
  • Achieved a 38% reduction in transfer times.
  • Adept at easing patient anxiety.
  • Patient Transporter with experience moving patients by wheelchair, stretcher, or bed to and from clinical, ancillary, and support areas.

Accomplishments

  • Facilitated the timely transport of patients for STAT imaging needs, decreasing the wait time for critical conditions by 6 minutes.
  • Worked with radiologists and nurses to prioritize critically ill patient transport, ensuring minimal interruption to the care plan and radiology schedules.
  • Resolved product issue through consumer testing.
  • Successfully transported patients to meet medical imaging schedules with 61% punctuality, preventing delays in diagnostic results.
  • Managed the safe transport of over 17 patients daily, including those with critical care needs, ensuring timely arrival for radiology appointments.
  • Regularly interfaced with patients and their families to explain transport processes, improving patient satisfaction scores by 83% and helping reduce anxiety.
  • Reduced patient transport delays by 59% through proactive collaboration with healthcare staff and interdepartmental teams.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with emergency room staff to expedite the transport of critical care patients, reducing the average wait time by 18 minutes.
  • Was recognized with a performance award for exceeding patient transport expectations, specifically maintaining a 69% on-time delivery rate.

Affiliations

  • American Marketing Association
  • National Safety Council (NSC)
  • International Association of Administrative Professionals
  • American Society of Safety Professionals
  • National Patient Transport Certification Association
  • Rotary International
  • American Society of Radiologic Technologists (ASRT)
  • Society for Patient Transport and Care (SPTC)
  • American Association for Respiratory Care (AARC)
  • Project Management Institute

Certifications

  • Medical Transport Support Certification in Radiology
  • Apple Certified Associate (ACA)
  • Certified Transport Administrator (CTA)
  • CompTIA A+ Technician
  • Certified Radiology Department Assistant (CRDA) by Meridian
  • CompTIA Security+
  • Hospital Transport Operations and Safety Certificate
  • Advanced Patient Safety and Transport Procedures Certification
  • SHRM Certified Professional (SHRM-CP)
  • CompTIA Network+

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