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Skills

  • Regulatory compliance
  • MS Office
  • Cost-saving strategies
  • Sales and marketing
  • Relationship development
  • Business Planning
  • Category equipment
  • Creative merchandising
  • Bulk purchasing agreements
  • Financial Management

Work Experiences

  • Created a cutting-edge employee recognition program that increased productivity and morale.
  • Increased employee morale and decreased turnover by 4%.
  • Enhanced and redefined organizational structure to maintain the company's competitive edge across territories.
  • Analyzed semester demand and student enrollment data to ensure precise inventory ordering and prevent material shortages across Seattle.
  • Used performance data to evaluate and improve operations, as well as forecast needs and target current business conditions.
  • Looked at current operations and market trends to see where improvements could be made and where opportunities could be capitalized on.
  • Analyzed multi-year curriculum forecast needs.
  • Led the company to a successful product launch and growth by developing an initial product roadmap and go-to-market strategy.
  • Reduced workflow inconsistencies by recruiting and hiring capable employees.
  • Created framework and program reports on a regular basis to evaluate performance, adjust strategies, and keep operations agile and sustainable.

Summaries

  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Client relations, quality assurance, and performance reporting are all well-trained.
  • Dynamic application of cross-functional collaboration and performance reporting in a fast-paced business environment.
  • Costs were consistently reduced while profits were increased.
  • 4 years of experience in textbook distribution oversight.
  • Clear understanding of budget management and quality assurance as well as vendor management training.
  • Professional with over 13 years of experience as a manager for a $4 several months revenue-generating company.
  • Ability to use sound judgment and independent decision-making skills to positively impact company success.
  • Dedicated to providing high-quality services and products.
  • Optimize long-term success by effectively balancing targets with resources.

Accomplishments

  • Created instructional material adoption reports that aligned with faculty’s curriculum goals, increasing alignment by 67%.
  • Collaborated with cross-functional teams to onboard 2 new textbook vendors, ensuring consistent delivery schedules and competitive pricing.
  • Designed a comprehensive digital textbook transition plan, resulting in a 34% increase in eBook adoption among 18 faculty members and students.
  • Improved vendor relationships through rigorous performance evaluations, reducing textbook shipment delays by 25%.
  • Coordinated bulk ordering for 5 academic programs, negotiating discounts of 82% with publishers on large textbook purchases.
  • Led continuous process improvements in textbook inventory management, resulting in an method and reducing manual errors by 68%.
  • Created detailed reports on textbook usage trends for 3 academic departments, leading to a 81% improvement in resource allocation decisions.
  • Reduced textbook replacement cycle costs by 79% through predictive analysis of wear and tear, improving long-term budget forecasting.
  • Served as the primary liaison between 8 academic departments and vendors, ensuring streamlined communication and timely textbook acquisitions.
  • Reviewed and ensured full compliance with copyright and legislation guidelines for over 16 new educational materials added to the curriculum.

Affiliations

  • Member, Institutional Textbook Review Committee
  • Interactive Content Publishers Association (ICPA)
  • National Association of College Stores (NACS)
  • Coalition for Networked Information (CNI)
  • Open Education Consortium (OEC)
  • Jaycees
  • Toastmasters
  • Society of Women Engineers
  • Lions Club
  • National Association of Social Workers

Certifications

  • Fundamentals of Educational Resource Management - method
  • Leadership in Educational Procurement Certification (LEPC) - framework
  • Certified Professional in Educational Resource Allocation (CPERA) - Beacon Labs
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Microsoft Office Specialist (Excel) - 2015
  • Certified Educational Office Employee (CEOE) - National Association of Educational Office Professionals (NAEOP)
  • Textbook Management and Distribution Certification – standard
  • Certified Public Manager (CPM) - Vantage
  • Certified Administrative Professional (CAP) – International Association of Administrative Professionals
  • Salesforce

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