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Skills

  • Collaborating with dental team on complex cases
  • Expert handling of dental instruments like reamers and files
  • Organization
  • Compliance with radiation safety protocols
  • Process improvement
  • High attention to detail in instrument sterilization
  • MS Office
  • Oral surgery
  • Treatment room cleanup
  • Patient data gathering

Work Experiences

  • Developed digital x-rays using Workday software.
  • Addressed contraindications prior to procedures.
  • Demonstrated professional bedside manner, improving patient confidence in endodontic procedures and contributing to a 26% reduction in patient no-shows.
  • Collaborated with the dental team to ensure the timely delivery of services during complex endodontic cases, reducing average procedural time by 12 minutes.
  • Used SAP to schedule appointments for patients.
  • Assisted in multiple dental surgeries.
  • Built strong rapport with patients.
  • Considered patients' medical histories.
  • Organized dental instruments and equipment in a staging tray for procedures.
  • Taught patients how to improve their oral hygiene, control plaque, and protect their gums and tooth enamel from harm.

Summaries

  • Looking forward to bringing in talent to assist with process and procedure procedures.
  • Friendly Endodontic Dental Assistant with 8 years of experience providing patients with high-quality dental care.
  • Successful dental professional with 2 years of experience working in a fast-paced environment.
  • Within Miscellaneous, senior Endodontic Dental Assistant and outstanding performer in budget management and risk assessment.
  • Clear understanding of stakeholder engagement and quality assurance as well as budget management training.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Adept at streamlining workflows.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Achieved a 47% improvement in healing time by providing clear and concise post-procedure instructions to patients, ensuring thorough understanding and adherence.
  • Adept at calming anxious patients.

Accomplishments

  • Developed efficient systems for instrument sterilization that aligned with OSHA and ADA regulations, reducing risks of potential noncompliance.
  • Optimized tray preparation and instrument layout, reducing setup time by 41% and allowing for additional endodontic procedures daily.
  • Contributed to the improvement of office appointment scheduling system, resulting in an 61% increase in overall office efficiency.
  • Improved patient satisfaction scores by 36% by enhancing communication and patient care during endodontic procedures.
  • Executed timely and thorough sterilization of all dental instruments using framework, adhering to all OSHA and ADA guidelines.
  • Performed detailed patient intake interviews and pre-treatment medical assessments to ensure all critical health information was logged.
  • Tracked and accurately logged patient progress in ServiceNow, ensuring all records were up to date for 17+ active patients.
  • Collaborated with endodontist to provide chairside assistance during root canal treatments, achieving 70% procedural success.
  • Promoted best practices in patient management, reducing no-show rates by 56% through improved appointment follow-ups.
  • Enhanced work environment safety by overseeing biomedical waste management, ensuring compliance with regulatory standards.

Affiliations

  • Project Management Institute
  • American Medical Informatics Association
  • CPR w/ AED Training for Healthcare Providers Certificate, 2019, Cedar Works
  • Specialty Dental Assistant Program Honoree, Focus on Endodontics, Brightline, 2021
  • National Association of Dental Assistants (NADA)
  • Member, State Dental Assistants Association, 2016
  • OSHA Compliance Training Certification, 2020, Atlanta
  • Accredited Endodontic Dental Assistant Program, Lakeside Partners, 2016
  • Continuing Education in Sedation Techniques, 2023, Phoenix
  • American Academy for Oral Systemic Health (AAOSH)

Certifications

  • Certified Dental Office Manager (CDOM) by American Association of Dental Office Managers (AADOM)
  • Medical Terminology Certification by initiative
  • Project Management Professional (PMP)
  • Certificate in Endodontic Techniques and Procedure Management by system
  • CPR and AED Certification by American Red Cross
  • Certified Dental Assistant (CDA) by Dental Assisting National Board (DANB)
  • CE Course: Endodontic Dental Materials Handling
  • Certified Dental Practice Management Administrator (CDPMA) by DANB
  • Certified Oral Surgery Assistant (COSA) by American Dental Assistants Association (ADAA)
  • Basic Life Support (BLS) Certification by American Heart Association

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