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Skills

  • Budgets
  • Regulatory compliance
  • Team management
  • Initiative equipment
  • Endodontic procedure assistance
  • Business operations
  • Expert handling of dental instruments like reamers and files
  • Chairside assistance optimization for improved throughput
  • Dental impression specialist
  • Dental office administration

Work Experiences

  • Assisted in over 18 root canal procedures annually, contributing to a 43% increase in patient throughput at category.
  • Achieved exemplary standards in dental hygiene and safety.
  • Built strong rapport with patients, offering reassurance and clear explanations on procedure expectations, reducing patient anxiety prior to endodontic treatment.
  • Consistently received high ratings on patient satisfaction surveys, particularly for excellent chairside manner and clear communication during endodontic procedures.
  • Captured and developed high-quality diagnostic digital x-rays using HubSpot software, significantly reducing retakes by 46%.
  • Addressed contraindications prior to procedures.
  • Collaborated with the dental team to ensure the timely delivery of services during complex endodontic cases, reducing average procedural time by 12 minutes.
  • Created dental impressions, opposing models, and study casts to make crowns, bridges, and other dental prosthetics.
  • Assisted patients undergoing endodontic restorative procedures.
  • Taught patients how to improve their oral hygiene, control plaque, and protect their gums and tooth enamel from harm.

Summaries

  • Within Miscellaneous, senior Endodontic Dental Assistant and outstanding performer in budget management and risk assessment.
  • Achieved consistently high patient satisfaction scores.
  • Well-organized and conscientious about meeting individual needs.
  • Assisting with 17-hand procedures, setting up exam rooms, taking dental radiographs, team leadership, and preparing materials for impressions or restorations are some of her specialties.
  • Achieved 67% increase in patient throughput.
  • Provide process certification and extensive support experience for patients and Endodontic Dental Assistants.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Quickly solves problems and handles issues while adhering to procedures.
  • Achieved zero contamination incidents over 5 years.
  • Adept at calming anxious patients, providing thorough explanations of endodontic treatments, which has led to consistently high patient satisfaction scores.

Accomplishments

  • Provided personalized post-procedure care instructions to patients, improving follow-up appointment adherence by 78%.
  • Executed timely and thorough sterilization of all dental instruments using framework, adhering to all OSHA and ADA guidelines.
  • Led the transition to an updated dental scheduling system, reducing patient appointment errors by 63% in several months.
  • Resolved product issue through consumer testing.
  • Improved team collaboration by introducing daily patient care debriefings, reducing procedural complications by 33%.
  • Collaborated with endodontist to provide chairside assistance during root canal treatments, achieving 70% procedural success.
  • Implemented a new sterilization log system that improved instrument tracking and reduced processing time by 42%.
  • Tracked and accurately logged patient progress in ServiceNow, ensuring all records were up to date for 17+ active patients.
  • Trained staff on time-saving techniques for radiograph positioning, improving x-ray clarity and reducing retake rates by 51%.
  • Participated in quarterly OSHA training and earned the ITIL, ensuring the highest safety standards in the clinic.

Affiliations

  • Society of Human Resource Management
  • Dental Assisting Career Advancement Club (DACAC), 2022
  • American Marketing Association
  • Rotary International
  • Membership in Sterilization and Infection Control Working Group, 2021
  • Continuing Education in Sedation Techniques, 2023, Phoenix
  • Affiliation with Local Dental Hygiene Association, 2016
  • Association of Information Technology Professionals
  • Member, State Dental Assistants Association, 2016
  • Board of Sterilization and Best Practices Committee, 2018, Atlanta

Certifications

  • Certified Electronic Health Record Specialist (CEHRS) by National Healthcareer Association (NHA)
  • Infection Control (ICE) Certification by DANB
  • Tissue Management for Endodontics Certification by standard
  • CE Course: Endodontic Dental Materials Handling
  • Advanced Dental Assisting Technologies Certification
  • Certified Orthodontic Assistant (COA) by DANB
  • SHRM Certified Professional (SHRM-CP)
  • Basic Life Support (BLS) Certification by American Heart Association
  • Cisco Certified Network Associate (CCNA)
  • Certified Dental Infection Control Coordinator (CDCIC) by Organization of Safety, Asepsis and Prevention (OSAP)

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