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Skills

  • Advanced knowledge of Adobe Creative Suite security solutions
  • Loss prevention strategy development
  • Report writing and presentation to senior management
  • Operational improvement
  • Problem resolution
  • Team management
  • Access control management
  • Criminal behavior detection
  • First Aid/CPR
  • Behavioral interviewing for investigations

Work Experiences

  • Achieved a 63% boost in compliance.
  • Achieved a theft rate of under 15%.
  • Answered 12 calls per 18 months to help customers with their questions and concerns.
  • Assisted in civil and criminal proceedings.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Achieved a 23% reduction in shrinkage rates.
  • Compared to the district average.
  • Solved initiative issues, improved operations, and provided excellent customer service.
  • Collaborated with internal partners.

Summaries

  • Achieved a shrinkage rate reduction of 55%.
  • Strengths in performance reporting and project management backed up by Retail training.
  • Accomplished District Asset Protection Manager.
  • Collaborative leader with a history of partnering with cross-functional teams.
  • Collaborated with law enforcement and vendors.
  • Collaborated across teams in the district.
  • Recognized on a regular basis for outstanding performance and contributions to the Retail industry's success.
  • Achieved a 24% improvement in policy adherence.
  • Achieved a 54% decline in theft incidents.
  • Achieved a 36% reduction in shrinkage.

Accomplishments

  • Reported bi-weekly to senior leadership on district shrink trends, advising tactical modifications that resulted in a 54% shrink reduction over two years.
  • Collaborated with store managers in 5 locations to align on safety procedures, boosting compliance with health and safety regulations by 20%.
  • Partnered with cross-functional teams and third-party vendors to enhance delivery security protocols, decreasing supply chain gaps by 32%.
  • Executed emergency preparedness training across the district that significantly reduced response times during high-risk incidents.
  • Designed and executed an asset protection audit process that flagged 2 high-risk areas, improving shrink detection and prevention by 64%.
  • Managed a $9 budget for district security operations, prioritizing resource allocation to high-risk areas that achieved a noticeable 20% reduction in theft incidents.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved a 69% reduction in external theft by introducing industry-specific initiative to high-volume stores.
  • Coordinated with law enforcement and internal teams to recover $3 in stolen goods by analyzing video surveillance and audit results.
  • Maintained a detailed log of all shrink-related incidents and provided quarterly reports to executives, directly influencing a 60% reduction in non-compliant activities.

Affiliations

  • Association of Certified Fraud Examiners (ACFE)
  • American Medical Informatics Association
  • National Retail Federation Loss Prevention Council
  • Workplace Violence Prevention Training, 2021
  • National Association for Security Professionals (NASP)
  • American Society for Industrial Security (ASIS) International
  • American Board for Certification in Homeland Security
  • Loss Prevention Certification Board (LPCB)
  • International Organization for Standardization (ISO) Security & Risk Management Standards Training
  • Project Management Institute

Certifications

  • Certified Fraud Examiner (CFE) initiative
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Investigative Interviewing Techniques Certificate - Wicklander-Zulawski & Associates
  • Certified Internal Auditor (CIA) - framework
  • Certified Security Consultant (CSC) - (International Association of Professional Security Consultants)
  • Certified Cyber Crime Investigator (CCCI) - National White Collar Crime Center
  • Project Management Professional (PMP)
  • Certified Behavioral Analysis (CBA) - Profiling and Lie Detection Institute
  • Certified Loss Prevention Professional (CLPP) - Retail Loss Prevention Academy
  • Cisco Certified Network Associate (CCNA)

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