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Skills

  • Relationship development
  • Case management
  • Process improvement
  • Filing subpoenas and warrants
  • Project organization
  • Financial report analysis
  • Client service within the legal framework
  • Data entry and accuracy
  • Budgets
  • Attention to detail in court recordkeeping

Work Experiences

  • Assisted with the annual review of court processes.
  • Collaborated closely with city staff in the development and interpretation of city and department policies, as well as consulting with legal counsel and city officials on management issues.
  • Championed customer-friendly solutions that improved the public's understanding of plea options and court processes.
  • Assisted in the administration of municipal elections, including ballot preparation and distribution, election officer training, and results tabulation.
  • Transported ServiceNow to several months customer locations.
  • Achieved zero discrepancies.
  • Collaborated with local law enforcement.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Achieved certification in the past year.
  • Balanced multiple tasks including case file management, data entry, and courtroom support while maintaining 100% accuracy.

Summaries

  • Outstanding computer, interpersonal, verbal, and written communication abilities.
  • Collaborated with law enforcement agencies.
  • Costs were consistently reduced while profits were increased.
  • Addressed public inquiries with professionalism.
  • Consistently recognized for excellence in communication.
  • Collaborative team player with proven success in working with attorneys and law enforcement to streamline evidence handling, resulting in reduced delays and missed deadlines.
  • Accomplished Municipal Court Clerk.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Accomplished Municipal Court Clerk who has orchestrated courtroom scheduling for over 3 weekly cases, optimizing judicial resources and maintaining fluid operations.
  • Well-organized City Clerk capable of overseeing method day-to-day clerical functions, such as researching agenda items, maintaining records, and conducting general and special elections.

Accomplishments

  • Developed and modified court policies, resulting in increased compliance with filing deadlines and a 22% reduction in late submissions.
  • Coordinated the preparation and issuance of bench warrants in collaboration with Raleigh police department, expediting enforcement by 47%.
  • Processed and managed 17 daily financial transactions from court fees, maintaining flawless financial audits.
  • Resolved product issue through consumer testing.
  • Maintained exceptional data accuracy in updating program, ensuring timely information for 5 pending cases.
  • Assisted with digitizing over 12 court files to integrate into the new category, increasing file access efficiency by 51%.
  • Recommended and implemented a court calendar update system, leading to a 66% reduction in scheduling conflicts and rescheduled hearings.
  • Successfully implemented a case assignment tracking system that reduced case allocation times by 42% and improved department efficiency.
  • Effectively processed electronic filings for 2 case records using Asana, maintaining a 58% accuracy rate.
  • Processed case filings and ensured all parties were notified of court actions, maintaining a tracking accuracy rate of 58%.

Affiliations

  • National Association of Social Workers
  • International Association of Administrative Professionals
  • American Medical Informatics Association
  • American Court and Commercial Recorders Association (ACCRA)
  • Local Government Academy - Phoenix
  • National Judicial College (NJC)
  • Traffic Court Administrative Support Group
  • National Organization of Legal Professionals
  • Justice Court Administration Programs hosted by framework
  • Society of Human Resource Management

Certifications

  • Certified Electronic Court Recorder Operator (CERCO) by AAERT
  • Legal Office Administration Certification by system
  • Apple Certified Associate (ACA)
  • First Aid/CPR Certified
  • Cisco Certified Internetwork Expert (CCIE)
  • Basic Court Clerk Certification by standard
  • Certified Public Accountant (CPA)
  • National Accredited Certification for Court Personnel by process
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Public Manager (CPM) by Illinois

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