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Skills

  • Retail merchandising experience
  • MS Office Suite
  • Law enforcement collaboration
  • Types 17 wpm
  • Exceptional time management skills
  • Medical terminology knowledge
  • Computer literate
  • Cash flow management
  • Patient care and physical therapy
  • POS systems expert

Work Experiences

  • Developed and maintained strong working relationships with my peers and upper management.
  • Processed shipments and kept stock shelves in order.
  • Provided product and service information to customers.
  • Calculated accurate sales prices for purchase transactions.
  • Made certain that any student who failed to follow proper crossing procedures was reported to Crossing Guard.
  • Named Top Seller for 6 months through automated.
  • Was in charge of recruiting, hiring, developing, and retaining retail talent for the company.
  • Won
  • By leveraging awareness, attention to detail, and integrity to identify and investigate concerns, I was able to prevent store losses.
  • Invented

Summaries

  • Calls are successfully converted into new sales.
  • Service-driven
  • Articulate
  • Customer Service Representative with a strong desire to improve customer satisfaction and contribute to the company's overall success.
  • Retail Sales Associate with merchandising, display design, and customer service experience.
  • A dependable Crossing Guard with a community-oriented focus who can work in a variety of conditions and stand for long periods of time.
  • Reliable Customer Service Representative with extensive experience in high-pressure sales and account management situations.
  • Pragmatic
  • Reliable and punctual Sales Associate with a strong work ethic and over 14 years of retail experience.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the system business.

Accomplishments

  • Collaborated with local law enforcement to enforce no-parking zones near crosswalks, contributing to the reduction of pedestrian obstruction incidents by 18%.
  • Assisted in redesigning crosswalk protocols for special events, streamlining pedestrian traffic and ensuring a safe environment for participants.
  • Increased student understanding of safe pedestrian practices through crosswalk instructions, decreasing risky behavior by 68% as observed in post-initiative surveys.
  • Volunteered to manage traffic flow at school fundraising events, ensuring the safety of hundreds of attendees and uninterrupted vehicular movement.
  • Advanced local community safety initiatives by attending safety meetings and providing valuable input on improving crosswalk visibility through signage and lighting upgrades.
  • Implemented reflective vest and flag protocols for fellow crossing guards, elevating field-of-vision clarity for passing drivers, which resulted in a 62% reduction in near misses.
  • Trained 15 new crossing guards on traffic control techniques, resulting in a more efficient transition and improved overall safety in the district.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Implemented safety strategies at school crossings during rush hour, decreasing pedestrian delays by 70% and ensuring smooth traffic flow.
  • Customer Follow-up: Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.

Affiliations

  • National Association of Social Workers
  • City Coalition for Traffic Calming Initiatives
  • Freemason
  • Local Government Pedestrian and Bicycle Advisory Committee
  • Pedestrian and Bicycle Information Center (PBIC)
  • Jaycees
  • Project Management Institute
  • Society of Human Resource Management
  • Children's Safety Network (CSN) Affiliate Program
  • Lions Club

Certifications

  • Basic Highway Safety Certification - program
  • Certified Public Accountant
  • Apple Certified Associate (ACA)
  • Advanced Certificate in Business Accounting
  • Microsoft Certified Systems Engineer (MCSE)
  • Pedestrian Safety Trainer Certification - National Pedestrian Safety Institute (NPSI)
  • Pedestrian Safety Response Plan Training - category
  • Advanced Pedestrian Protection and Control Training - College of Traffic Safety
  • Project Management Professional (PMP)
  • CompTIA Security+

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