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Skills

  • Firewall management
  • CCTV
  • Administrative support
  • Supervision
  • Disaster Recovery Planning
  • Server improvements
  • Cross-functional team collaboration
  • First Aid/CPR
  • Problem resolution
  • Data breach mitigation

Work Experiences

  • Kept my procedure knowledge up to date by doing cross-functional collaboration and process improvement.
  • Developed a reputation for punctuality and hard work.
  • Saved money by developing functional solutions to initiative problems.
  • Finished system of project, which resulted in program.
  • Assisted in the creation of system procedures.
  • Applied network security protocols consistently.
  • Working with team members and customers to find workable solutions improved operations.
  • Provided excellent service and attention when dealing with customers face-to-face or over the phone.
  • Was in charge of developing server infrastructure, quality control, staging, and production operations.
  • Achieved Outstanding Service Award for performance standards.

Summaries

  • Dedicated System Administrator with the ability to respond to a variety of challenges in a focused and innovative manner.
  • Lead Network Professional is a hardworking and dependable Lead Network Professional who excels at project management and vendor management.
  • Strong technical skills and experience in quality assurance.
  • With hands-on experience, eager to learn new skills and advance knowledge.
  • Knowledge of ServiceNow in depth, as well as strategic planning and budget management abilities.
  • Accelerated data transmission speeds by 57%.
  • ITIL certified
  • Wishing to obtain an entry-level position with room for advancement and growth.
  • Individual who is enthusiastic and capable of working in both a team and independently.
  • Workday and Microsoft Excel experts with exceptional interpersonal skills.

Accomplishments

  • Designed and executed the deployment of network monitoring systems that improved issue detection speed by 56% and minimized downtime.
  • Achieved best-in-class zero downtime (100% SLA) over 13 consecutive quarters through an optimized network failover design using redundancy and load balancing concepts.
  • Managed a multimillion-dollar network budget, overseeing procurement, installation, and maintenance that optimized return on investment (ROI) across all IT infrastructure projects.
  • Streamlined telecommunication procurement processes, renegotiating contracts with service providers to achieve a 45% reduction in operational costs.
  • Collaborated with stakeholder teams to deploy rapid scaling solutions, enabling 16 concurrent secure remote connections during peak business hours.
  • Reduced recurring operational expenses by eliminating redundant vendor agreements, generating cost savings amounting to $11 annually.
  • Spearheaded a company-wide network design overhaul, integrating MPLS and SD-WAN technology, which resulted in improved connectivity and 25% decrease in downtime.
  • Worked closely with DevOps teams to deploy Kubernetes-based networking solutions, delivering highly scalable services and reducing deployment times by 24%.
  • Mentored and trained a dynamic team of 10 engineers, improving team performance and certifying 3 members within Jira or OSHA programs.
  • Led post-implementation reviews for SD-WAN deployments, identifying areas for improvement that led to a 5ms decrease in network latency for mission-critical services.

Affiliations

  • Lead Instructor, Cisco Networking Academy for advanced WAN Architecture and MPLS deployment, 2020-2017
  • Mentor, procedure Network Design Challenge, emphasizing LAN/WAN integration solutions, 2021-2016
  • Contributor, Network Automation Open Source Project using initiative, 2023-Present
  • Organizer, Columbus Network Security Summit on MPLS Infrastructure Improvements, 2018-2017
  • Participant, Juniper Networks User Group (JNUG), 2018-Present
  • Advisor, Cloud Security Alliance (CSA) Network Best Practices Forum, 2016-2017
  • Member, OpenStack Networking SIG, focusing on VLAN segmentation and security, 2022-Present
  • Member, Internet Society (ISOC), focused on secure and scalable network solutions, 2016-Present
  • Member, Association for Computing Machinery (ACM), Special Interest Group in Data Communications (SIGCOMM), 2020-Present
  • Panelist, Gartner Symposium on Advanced Network Security Protocols, Orlando, 2015

Certifications

  • Apple Certified Associate (ACA)
  • Microsoft Certified: Azure Solutions Architect Expert
  • Juniper Networks Certified Internet Professional (JNCIP)
  • Salesforce
  • Cisco Certified Internetwork Expert (CCIE)
  • SolarWinds Certified Professional (SCP)
  • Cisco Certified Internetwork Expert (CCIE) Routing and Switching
  • Certified Information Security Manager (CISM) by ISACA
  • F5 Certified Technology Specialist – Local Traffic Manager (LTM)
  • ServSafe

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