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Skills

  • Time management and prioritization
  • Business operations
  • Creative merchandising
  • Cross-functional team collaboration
  • Business Planning
  • Business analysis
  • Staff training and development
  • Problem resolution
  • Communications
  • Change Management

Work Experiences

  • Used Asana to create metric and system reports to track quality assurance.
  • Conducted supplier risk management assessments in order to evaluate the method program for senior management's planning purposes.
  • Achieved 24% improvement in customer lifetime value by implementing targeted retention programs and upselling strategies.
  • Achieved a 69% increase in 59%.
  • Championed digital transformation in sales processes, leading to a 48% reduction in administrative time and a 44% improvement in sales productivity.
  • Created budgets and prepared quotes for new products and services.
  • Reduced customer service complaints by 14% by devising new methods of resolution.
  • Achieved results in under 9 quarters.
  • Achieved annual target goals ahead of schedule.
  • Welcomed new members and established and updated memberships in Northwind category programs.

Summaries

  • Market Sales Leader is a multi-talented Market Sales Leader who is consistently rewarded for planning and operational improvements.
  • Achieved sales target in 2015.
  • Achieved results within the past year.
  • Dedicated to providing high-quality services and products.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the category business.
  • Achieved key wins in competitive markets.
  • In the Miscellaneous industry, diligent Market Sales Leader is successful at establishing client relationships and directing cross-functional teams.
  • Market Sales Leader who is proactive and meticulous, with over 7 years of experience in the method industry.
  • Forward-thinking manager with 4 years of manufacturing project management experience.
  • Achieved 80% growth in market share.

Accomplishments

  • Worked closely with operational teams to reduce delivery times by 50%, resulting in a 44% improvement in customer satisfaction scores.
  • Managed the rollout of Asana, securing 2 clients within two years and generating 70% over forecasted sales in the first quarter.
  • Led a cross-functional team to successfully launch Asana in the Southeast, achieving 81% market penetration and resulting in $16 revenue growth in the first 18 months.
  • Introduced customer segmentation analytics that improved targeting precision, leading to a 62% increase in customer lifetime value and reducing customer churn by 31%.
  • Created dynamic territory assignments for the sales team using data analysis, leading to an 63% uplift in overall sales productivity across the Northeast.
  • Successfully managed a portfolio of 17 key accounts, generating over $8 in annual revenue and growing wallet share by 38%.
  • Spearheaded the development and implementation of a market segmentation strategy that increased high-quality lead generation by 40%, reducing sales cycle times by 16 days.
  • Exceeded sales quotas by 74% for 15 consecutive quarters, leading Beacon Labs to surpass annual revenue targets.
  • Exceeded quarterly sales targets by an average of 82% while reducing the customer acquisition cost by 8 per client through efficient targeting strategies.
  • Developed and executed a strategic sales plan that drove sales for QuickBooks by 45% in the 2017 fiscal year.

Affiliations

  • Toastmasters
  • International Sales Leadership Forum
  • Project Management Institute
  • Product Marketing Alliance Membership
  • Sales Management Association
  • Chief Sales Officer Council (CSO)
  • Association of National Advertisers (ANA)
  • National Association of Sales Professionals (NASP)
  • Certified Sales Leadership Professional (CSLP) - 2022
  • Strategic Account Management Association (SAMA)

Certifications

  • Certified Public Accountant
  • Strategic Account Management Association (SAMA) Certification
  • Certified Professional in Business Intelligence (CPBI) – Beacon Labs
  • CompTIA Network+
  • HubSpot Inbound Sales Certification
  • Project Management Professional (PMP) - Lakeside Partners
  • CompTIA A+ Technician
  • Certified B2B Marketing Specialist Vantage
  • General Data Protection Regulation (GDPR) Certified Specialist – Harbor & Co.
  • Salesforce Certified Sales Cloud Consultant

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