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Skills

  • Qualified daily living activity assistant
  • Diabetes and nutrition education
  • BAC screening/drug screen collection
  • Feeding assistance
  • IV drug therapy management
  • Breastfeeding education
  • Fluent in French
  • Neurology expert
  • Positive behavior modeling
  • Staff Coaching

Work Experiences

  • Took vital signs of newborns while assisting in the NICU.
  • Checked all documentation and reports for accuracy and compliance.
  • Used Workday to collect and process copayments and out-of-pocket expenses.
  • Kept track of everything.
  • Took part in investigations into injuries and allegations of abuse, misconduct, and discrimination, and I gave accurate and complete information.
  • Managed
  • Was in charge of keeping track of patient records and confidential files.
  • Ensured that public information and materials were accurate.
  • Coordinated the review, revision, and creation of operational policies within the emergency department.
  • Aided

Summaries

  • Resource allocation and working on tight budgets are two of her strong suits.
  • Nursing Manager who is passionate about disease prevention and providing high-quality healthcare.
  • System-driven Quality Improvement Coordinator with experience evaluating healthcare team members and overall care quality.
  • Bilingual Residential Program Manager capable of fostering positive relationships and ensuring dignity and respect for both staff and residents.
  • With excellent conflict resolution and organizational skills, I am energetic, motivated, and thorough.
  • Open and clear communicator with strong organizational, multitasking, and prioritization abilities, as well as a customer-focused and compassionate personality.
  • Leadership skills that guide nursing teams to positive outcomes and drive organizational performance are demonstrated.
  • Strong ability to communicate with patients and staff in a clear and effective manner.
  • Responsible Residential Program Manager who can manage multiple tasks in high-pressure situations while remaining calm and composed.
  • Experienced billing supervisor with a resourceful and adaptable approach to solving both simple and complex problems.

Accomplishments

  • Human Resources: Assisted in new hire process by calling and scheduling appointments with candidates, filling out required paperwork and preparing new hire manuals.
  • Collaborated with team of 7 in the development of initiative.
  • Intensive Care: Responsible for unit of 18 patients, providing daily functions such as grooming, bathing, feeding and turning in bed.
  • Led recruitment and onboarding for 5 new hires within the past three years, minimizing training duration and improving job readiness by 70%.
  • Led intake process improvements, reducing average processing time by 74% and increasing resident satisfaction during the onboarding phase.
  • Custodial Duties: Kept linen and utility areas clean, emptied and cleaned urinals and bedpans, removed dirty linens from hampers.
  • Vitals Testing: Measured an average of 30 patients' weight, height, body temperature, pulse rate and blood pressure daily.
  • Charting: Developed and organized 300+ charts for all new and current patients, routinely updating information for physician reference.
  • Improved student outcomes 5%.
  • Collaborated with multidisciplinary teams to ensure each resident’s individualized care plan was reviewed and updated quarterly, resulting in improved health assessments.

Affiliations

  • Association for Supply Chain Management (APICS)
  • National Alliance on Mental Illness (NAMI)
  • Association of Information Technology Professionals
  • National Association of Social Workers
  • Project Management Institute
  • Society of Human Resource Management
  • State Board for Residential Care Licensure
  • Toastmasters
  • Society for Human Resource Management (SHRM)
  • Society for Diversity (SFD)

Certifications

  • Nitrous Oxide Administration Certification
  • Cisco Certified Network Associate (CCNA)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Prehospital Trauma Life Support (PHTLS)
  • CPR certified through American Heart Association
  • Trauma Nurse Core Course (TNCC)
  • SHRM Certified Professional (SHRM-CP)
  • ANA Certified in Family NP
  • Certified Assisted Housing Manager (AHM) - Harbor & Co.
  • Graduate Certificate in Global Health

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